Not sure where to start?
Most providers start with the Starting Out Toolkit — the 8 Foundation Policies + the Mandatory Registration Prep Pack + first-90-days documents. If you're a first-time provider or you missed July 2026 prep, this is where to begin.
Frequently asked questions
What format are the templates?
Editable Microsoft Word (.docx) files. Open in Word, Google Docs, or Pages. Easy to adapt.
Can I share these with my team?
Yes — each licence is per organisation, not per person. Use the templates across your team, adapt them to your service. You just can't on-sell or redistribute them outside your organisation.
What is your refund policy?
Digital downloads are non-refundable once accessed. If something is broken or wrong, hit reply on your order confirmation — we'll fix it and send the updated version free.
Not ready yet?
The 1 July 2026 Readiness Checklist walks you through what every small NDIS provider needs in place before the mandatory registration deadline. It's a great map of what you might want a toolkit for.