Feedback Form (non-complaint)

Compliments, ideas, suggestions — captured properly. Auditors check feedback separately from complaints.

Auditors look at feedback and complaints separately. This is the form for the GOOD stuff — compliments, suggestions, observations, ideas.

Deliberately shorter and warmer than the complaint form. Make it easy to find: website, office, back of every service agreement. The barrier to filling in good feedback should be very low.

Pairs with the Continuous Improvement Register where noteworthy feedback gets logged for quarterly review.

What's included

• 4-page feedback form (editable .docx)
• Anonymous option
• Feedback category checkboxes
• Plain-English questions
• Submission channel options
• Office-use-only section linking to CI Register
• Practice Standards reference (Feedback Management)

FAQs

Q. Why separate from a complaint form?
A. Auditors check feedback and complaints as distinct evidence streams. A 'feedback OR complaint' combined form actually hides good feedback.

Q. Editable?
A. Yes, Word .docx.

Q. Affiliated with NDIS Commission?
A. No. Independent.

Q. Refund policy?
A. Non-refundable once accessed.

Format: Single .docx (4 pages)

Template by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.