{"product_id":"worker-grievance-procedure","title":"Worker Grievance Procedure","description":"\u003cp\u003e\u003cstrong\u003eThree-stage worker grievance process — Informal, Formal, Director Review — with fast-track for bullying\/harassment and named external avenues including Fair Work.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe internal procedure workers use when they have a concern about their workplace — separate from a participant's complaint about service. Required by Fair Work and Practice Standards.\u003c\/p\u003e\n\u003cp\u003eThree-stage process: Stage 1 Informal (most resolve here), Stage 2 Formal written grievance to Service Manager, Stage 3 Director review. Separate fast-track for bullying, harassment and discrimination — skips Stage 1 and goes direct to Stage 2 or Director.\u003c\/p\u003e\n\u003cp\u003eNamed external avenues: Fair Work Commission, Fair Work Ombudsman, state WHS regulator, state anti-discrimination commission, union, legal advice. Explicit non-retaliation protection.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e9-page procedure (editable .docx)\u003c\/li\u003e\n  \u003cli\u003e3-stage internal resolution process\u003c\/li\u003e\n  \u003cli\u003eFast-track for bullying\/harassment\/discrimination\u003c\/li\u003e\n  \u003cli\u003eNamed external avenues (6)\u003c\/li\u003e\n  \u003cli\u003eNon-retaliation clauses\u003c\/li\u003e\n  \u003cli\u003eRoles and responsibilities table\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Human Resource Management)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Different from a worker disciplinary procedure?\u003c\/strong\u003e\u003cbr\u003eA. Yes. Grievance = worker raises a concern. Disciplinary = employer addresses worker conduct. Both are needed for a complete HR set.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (9 pages, 12 sections)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375783735,"sku":"RT-11","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/RT-11_Worker_Grievance_Procedure_7768cb96-7c28-447d-bef5-2d2397e79dc8.png?v=1778998295","url":"https:\/\/www.northformhealth.com.au\/products\/worker-grievance-procedure","provider":"Northform Health","version":"1.0","type":"link"}