{"product_id":"feedback-form-non-complaint","title":"Feedback Form (non-complaint)","description":"\u003cp\u003e\u003cstrong\u003eCompliments, ideas, suggestions — captured properly. Auditors check feedback separately from complaints.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAuditors look at feedback and complaints separately. This is the form for the GOOD stuff — compliments, suggestions, observations, ideas.\u003c\/p\u003e\n\u003cp\u003eDeliberately shorter and warmer than the complaint form. Make it easy to find: website, office, back of every service agreement. The barrier to filling in good feedback should be very low.\u003c\/p\u003e\n\u003cp\u003ePairs with the Continuous Improvement Register where noteworthy feedback gets logged for quarterly review.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e4-page feedback form (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eAnonymous option\u003c\/li\u003e\n  \u003cli\u003eFeedback category checkboxes\u003c\/li\u003e\n  \u003cli\u003ePlain-English questions\u003c\/li\u003e\n  \u003cli\u003eSubmission channel options\u003c\/li\u003e\n  \u003cli\u003eOffice-use-only section linking to CI Register\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Feedback Management)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Why separate from a complaint form?\u003c\/strong\u003e\u003cbr\u003eA. Auditors check feedback and complaints as distinct evidence streams. A 'feedback OR complaint' combined form actually hides good feedback.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (4 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375554359,"sku":"KS-07","price":27.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/KS-07_Feedback_Form_non_complaint_1aab471f-055f-4694-abe0-bc40f70c22f6.png?v=1779607986","url":"https:\/\/www.northformhealth.com.au\/products\/feedback-form-non-complaint","provider":"Northform Health","version":"1.0","type":"link"}