{"title":"Individual Templates","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003eSingle editable templates and basic packs for the specific documents you need right now. Pick what you need; come back for more as your service grows. \u003c\/p\u003e","products":[{"product_id":"worker-code-of-conduct","title":"Worker Code of Conduct","description":"\u003cp\u003e\u003cstrong\u003eThe conduct policy every NDIS worker signs — in plain language, aligned to the 8 obligations of the NDIS Code of Conduct.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Worker Code of Conduct is the document every NDIS worker signs on Day 1 and annually thereafter. It translates the 8 obligations of the NDIS Code of Conduct into your business's expectations — written in plain language so it actually gets read.\u003c\/p\u003e\n\u003cp\u003eBuilt for small NDIS providers who want a clean, audit-ready policy without paying a consultant $500–$2,000 to write one from scratch. Adapt it in 20 minutes to fit your service, hand to every worker on induction, and you've ticked one of the most-asked boxes in any audit.\u003c\/p\u003e\n\u003cp\u003eIncludes a clear scope section, six principles, ten concrete commitments, a roles and responsibilities table, and a version control block. Every field uses [your business name] placeholders so customising is a 5-minute job. Pairs with the Worker Code of Conduct Acknowledgement Form in the Worker Onboarding Pack.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eFull Worker Code of Conduct policy (5 pages, editable .docx)\u003c\/li\u003e\n  \u003cli\u003ePurpose and scope sections aligned to NDIS Code of Conduct\u003c\/li\u003e\n  \u003cli\u003eSix guiding principles in plain language\u003c\/li\u003e\n  \u003cli\u003eTen concrete behavioural commitments\u003c\/li\u003e\n  \u003cli\u003eRoles and responsibilities table\u003c\/li\u003e\n  \u003cli\u003eVersion control and approval block\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Rights \u0026amp; Responsibilities, HR Management)\u003c\/li\u003e\n  \u003cli\u003eFriendly 'how to use' walkthrough\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. What format is this?\u003c\/strong\u003e\u003cbr\u003eA. Microsoft Word (.docx). Fully editable. Opens in Word, Pages, Google Docs.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Is this affiliated with the NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. We're not affiliated with the NDIS Quality and Safeguards Commission. This is a starting-point template — you adapt it for your service.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Can I customise it?\u003c\/strong\u003e\u003cbr\u003eA. Every field uses [your business name] placeholders. You'll spend about 20 minutes making it yours.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Do I get updates?\u003c\/strong\u003e\u003cbr\u003eA. One-time purchase. Check the catalogue periodically for updated versions when regulations change.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Digital downloads are non-refundable once accessed. If the file won't open, message us within 7 days and we'll replace it.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (5 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160374931767,"sku":"SO-01","price":37.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SO-01_Worker_Code_of_Conduct_81a3c1e0-0311-43b0-a12b-ceb485fc398f.png?v=1779607925"},{"product_id":"conflict-of-interest-declaration","title":"Conflict of Interest Declaration","description":"\u003cp\u003e\u003cstrong\u003eThe 1-page declaration every worker, contractor and director fills in annually — with 10 specific scenarios pre-listed.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eA simple, clean Conflict of Interest Declaration form. Every worker, contractor, director and volunteer signs one on engagement and again annually. Even 'nil' declarations get filed — auditors look for completeness more than they look for declarations.\u003c\/p\u003e\n\u003cp\u003eIncludes 10 specific conflict scenarios pre-listed (personal relationships, financial interests, gifts, secondary employment, referrals to family-owned services, board roles in related organisations, and more) so workers don't miss a conflict because they didn't know what counted. Manager review section and next-due tracking built in.\u003c\/p\u003e\n\u003cp\u003ePairs with the Conflict of Interest Policy in the Foundation Policies Pack — that's the principles, this is the sign-off.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e1-page declaration form (editable .docx)\u003c\/li\u003e\n  \u003cli\u003e10 pre-listed conflict scenarios with checkboxes\u003c\/li\u003e\n  \u003cli\u003eFree-text 'tell us more' section for declared items\u003c\/li\u003e\n  \u003cli\u003eWorker commitment statement\u003c\/li\u003e\n  \u003cli\u003eManager review section\u003c\/li\u003e\n  \u003cli\u003eNext declaration due tracker\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Governance)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How often should workers complete this?\u003c\/strong\u003e\u003cbr\u003eA. On engagement (Day 1), then every 12 months, plus any time something changes.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. What about directors and contractors?\u003c\/strong\u003e\u003cbr\u003eA. Same form, same cadence. The Practice Standards expect declarations from everyone making decisions on behalf of the organisation.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx). Adapt to your business.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. We're an independent template publisher. Not legal advice.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Digital downloads non-refundable. File replacement available if it won't open.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (2 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160374964535,"sku":"SO-02","price":27.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SO-02_Conflict_of_Interest_Declaration_539a59fb-bc5e-463d-a66c-73320ce22992.png?v=1779607925"},{"product_id":"foundation-policies-pack","title":"Foundation Policies Pack","description":"\u003cp\u003e\u003cstrong\u003eEvery essential foundation policy a new NDIS provider needs — eight separate, signable, audit-ready policies in plain language.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe complete set of foundation policies a new NDIS provider needs to be operational. Eight separate policies, each 4–6 pages, mapped to the NDIS Practice Standards and written in plain language. Not a single 60-page document — eight focused policies you can use individually, or as a complete set.\u003c\/p\u003e\n\u003cp\u003eCovers Worker Code of Conduct, Privacy \u0026amp; Confidentiality, Anti-Discrimination \u0026amp; Equal Opportunity, Workplace Health \u0026amp; Safety, Communication \u0026amp; Engagement, Dignity of Risk \u0026amp; Supported Decision-Making, Conflict of Interest, and Cultural Safety. Each policy uses [your business name] placeholders for fast customisation.\u003c\/p\u003e\n\u003cp\u003eDesigned for sole-trader and small NDIS providers who want a clean policy library without paying a consultant $1,500+ to write one. Two sittings of two hours each gets you a complete, signed-off set.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eWorker Code of Conduct policy\u003c\/li\u003e\n  \u003cli\u003ePrivacy \u0026amp; Confidentiality policy\u003c\/li\u003e\n  \u003cli\u003eAnti-Discrimination \u0026amp; Equal Opportunity policy\u003c\/li\u003e\n  \u003cli\u003eWorkplace Health \u0026amp; Safety policy\u003c\/li\u003e\n  \u003cli\u003eCommunication \u0026amp; Engagement policy\u003c\/li\u003e\n  \u003cli\u003eDignity of Risk \u0026amp; Supported Decision-Making policy\u003c\/li\u003e\n  \u003cli\u003eConflict of Interest policy\u003c\/li\u003e\n  \u003cli\u003eCultural Safety policy\u003c\/li\u003e\n  \u003cli\u003eWelcome README with recommended workflow\u003c\/li\u003e\n  \u003cli\u003eAll editable Word (.docx) files\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Why eight separate files instead of one big policy manual?\u003c\/strong\u003e\u003cbr\u003eA. Auditors prefer it. Workers actually read shorter focused documents. And it's easier to update one policy than re-issue a 60-page tome.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Does this replace a Risk Management or Quality policy?\u003c\/strong\u003e\u003cbr\u003eA. No. The pack covers foundational policies; risk and quality are separate operational documents (Risk Assessment, Continuous Improvement Register, Quality Management Plan).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, all eight as Word .docx files. Customise in 2–4 hours total.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent template publisher. Not legal advice. Adapt for your service and have a lawyer review if budget allows.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Digital downloads non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Pack of 8 policies + README (9 files)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160374997303,"sku":"SO-03","price":147.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SO-03_Foundation_Policies_Pack_6160fe34-bbcb-4224-acfb-847b4bd677ef.png?v=1779607985"},{"product_id":"practice-standards-self-audit","title":"Practice Standards Self-Audit","description":"\u003cp\u003e\u003cstrong\u003eAudit yourself against every NDIS Practice Standard outcome before an external auditor does.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe full Core Module self-audit. Every outcome an NDIS auditor will check — pre-listed with status, evidence, location and corrective action columns. Use it 60–90 days before an external audit and you'll know exactly where the gaps are.\u003c\/p\u003e\n\u003cp\u003eCovers Rights \u0026amp; Responsibilities (5 outcomes), Provider Governance \u0026amp; Operational Management (9 outcomes), Provision of Supports (5 outcomes), and Provision of Supports Environment (5 outcomes). Plus a section 0 that captures registration group, audit type, target submission date and approved auditor.\u003c\/p\u003e\n\u003cp\u003eBuilt so a provider with no audit experience can work through it across two sittings. Each item has tick-box status (In place \/ Partly \/ Not yet) and prompts for evidence document and folder location.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eSection 0: Registration setup (groups, audit type, auditor)\u003c\/li\u003e\n  \u003cli\u003eSection 1: Rights \u0026amp; Responsibilities (5 audit items)\u003c\/li\u003e\n  \u003cli\u003eSection 2: Governance \u0026amp; Operational Management (9 sub-sections, 40+ audit items)\u003c\/li\u003e\n  \u003cli\u003eSection 3: Provision of Supports (5 sub-sections)\u003c\/li\u003e\n  \u003cli\u003eSection 4: Provision of Supports Environment (5 sub-sections)\u003c\/li\u003e\n  \u003cli\u003eSection 5: Audit Evidence Map summary\u003c\/li\u003e\n  \u003cli\u003eSection 6: Summary, priority gaps, target re-audit date\u003c\/li\u003e\n  \u003cli\u003eEditable .docx format\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Is this all 24 Core Module outcomes?\u003c\/strong\u003e\u003cbr\u003eA. Yes. Every Core Module outcome from the NDIS Practice Standards is pre-listed. Supplementary modules (SIL, behaviour support, high-intensity) are mentioned but not detailed — those come in separate products.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How long does it take to complete?\u003c\/strong\u003e\u003cbr\u003eA. Allow 2–4 hours across two sittings. Don't try in one — you'll be opening lots of policy folders.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Is this what auditors use?\u003c\/strong\u003e\u003cbr\u003eA. Auditors use their own structured tools, but this self-audit covers exactly what they ask. If you can tick 'in place' across most items with evidence, you're substantially audit-ready.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx. Save one copy per audit cycle.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (12+ pages, long-form)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375030071,"sku":"SO-05","price":67.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SO-05_Practice_Standards_Self_Audit_6cfdd77e-4013-46db-9ae0-cc5aa8b4d2a6.png?v=1778999133"},{"product_id":"mandatory-registration-prep-pack","title":"Mandatory Registration Prep Pack","description":"\u003cp\u003e\u003cstrong\u003eStep-by-step prep for SIL and platform providers preparing for mandatory registration from 1 July 2026.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBuilt specifically for SIL and platform providers preparing for mandatory registration commencing 1 July 2026. Five focused documents that take you from 'we're going to register' through to 'the audit is done' — with clear timelines, evidence checklists, and the actual application questions to draft offline.\u003c\/p\u003e\n\u003cp\u003eIncludes the Master Registration Roadmap (seven stages across 3–6 months), the Registration Application Workbook (every portal question with prompts), Practice Standards Mapping by Registration Group (which modules apply to your scope), the Auditor Selection Brief (use it to get comparable quotes from 3 approved auditors), and the Day-of-Audit Survival Sheet (the practical checklist for audit day).\u003c\/p\u003e\n\u003cp\u003eMost useful 90–180 days before your target audit. Pair with the Practice Standards Self-Audit for a complete registration-prep stack.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eMaster Registration Roadmap (7 stages, week-by-week)\u003c\/li\u003e\n  \u003cli\u003eRegistration Application Workbook (every portal question, with answer prompts)\u003c\/li\u003e\n  \u003cli\u003ePractice Standards Mapping by Registration Group\u003c\/li\u003e\n  \u003cli\u003eAuditor Selection Brief (templated email to send approved auditors)\u003c\/li\u003e\n  \u003cli\u003eDay-of-Audit Survival Sheet (printable, tick-as-you-go)\u003c\/li\u003e\n  \u003cli\u003eWelcome README with recommended sequence\u003c\/li\u003e\n  \u003cli\u003eAll editable Word (.docx) files\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Is this for SIL providers only?\u003c\/strong\u003e\u003cbr\u003eA. It's especially relevant for SIL and platform providers facing the 1 July 2026 mandatory registration. The roadmap, workbook and audit prep apply to ANY provider preparing for registration or re-registration.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. What about the 2027 expansion?\u003c\/strong\u003e\u003cbr\u003eA. From July 2027, mandatory registration expands to personal care and daily living supports. This pack still applies — only the timing changes.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How current is the content?\u003c\/strong\u003e\u003cbr\u003eA. Reflects the 1 July 2026 commencement for SIL\/platform providers. We don't update purchased copies automatically — verify dates against the current NDIS Commission guidance before submitting.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent. Not legal advice.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Pack of 5 + README (6 files)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375062839,"sku":"SO-06","price":147.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SO-06_Mandatory_Registration_Prep_Pack_d69cce25-ef40-4205-999a-9b2117bd0767.png?v=1778999319"},{"product_id":"worker-onboarding-pack","title":"Worker Onboarding Pack","description":"\u003cp\u003e\u003cstrong\u003eHire someone, induct them properly, never lose track of training — six documents that walk you through every step.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eFrom offer letter to fully active worker in 4 weeks — without missing a Practice Standards box. Six documents that map cleanly to the Human Resource Management outcome and the NDIS Worker Orientation Module requirement.\u003c\/p\u003e\n\u003cp\u003eIncludes the Master Onboarding Checklist (the 5-stage workflow), Position Description Template (reusable across roles), Pre-Employment Screening Tracker (one per worker — NDIS Worker Screening, WWCC, ID, references, qualifications, with a built-in expiry tracker), Worker Induction Programme (structured 4-week induction), Worker Training Register (mandatory + participant-specific + PD), and Code of Conduct Acknowledgement Form (Day 1 sign-off).\u003c\/p\u003e\n\u003cp\u003eBuilt so a small provider can recruit, screen, induct and track training without needing an HR system.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eWorker Onboarding Checklist (5 stages from offer to probation review)\u003c\/li\u003e\n  \u003cli\u003ePosition Description Template (reusable per role)\u003c\/li\u003e\n  \u003cli\u003ePre-Employment Screening Tracker (one per worker, with renewal tracker)\u003c\/li\u003e\n  \u003cli\u003eWorker Induction Programme (4-week structured induction)\u003c\/li\u003e\n  \u003cli\u003eWorker Training Register (mandatory, participant-specific, PD)\u003c\/li\u003e\n  \u003cli\u003eCode of Conduct Acknowledgement Form\u003c\/li\u003e\n  \u003cli\u003eWelcome README with recommended workflow\u003c\/li\u003e\n  \u003cli\u003eAll editable Word (.docx) files\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Do I need both this AND the Foundation Policies Pack?\u003c\/strong\u003e\u003cbr\u003eA. Yes for full coverage. Foundation Policies = the rules. Worker Onboarding = how new workers actually get hired and inducted. They reference each other.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Does this cover performance management?\u003c\/strong\u003e\u003cbr\u003eA. Onboarding only — through probation. Performance management framework is a separate product (RT-09).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, all six as Word .docx files.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent. Not legal advice.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Pack of 6 + README (7 files)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375095607,"sku":"SO-09","price":97.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SO-09_Worker_Onboarding_Pack_5e5402ba-be74-40c3-95c1-da89debcba43.png?v=1779607925"},{"product_id":"participant-intake-form","title":"Participant Intake Form","description":"\u003cp\u003e\u003cstrong\u003eThe first conversation, captured in one place — basics, NDIS plan, communication, culture, decision-making, risk flags, next steps.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUse it the first time you meet a new participant. Captures everything you need to start supports safely, plus the early flags about communication, decision-making, risk and culture that shape every downstream document.\u003c\/p\u003e\n\u003cp\u003eTwelve clear sections walk through: date and attendees; participant details; NDIS plan; nominee and decision-making; disability and health snapshot; communication preferences; cultural and identity considerations; current supports; what they want from you; initial risk flags; consent and next steps; and sign-off.\u003c\/p\u003e\n\u003cp\u003eIncludes specific handoffs to every downstream document — service agreement, goal-setting, risk assessment, support plan, consent pack. Designed to be filled in WITH the participant, not for them.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e12-section intake form (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eNDIS plan capture section\u003c\/li\u003e\n  \u003cli\u003eDecision-making support section\u003c\/li\u003e\n  \u003cli\u003eCultural \u0026amp; identity capture\u003c\/li\u003e\n  \u003cli\u003eHealth and disability snapshot\u003c\/li\u003e\n  \u003cli\u003eInitial risk flags checklist\u003c\/li\u003e\n  \u003cli\u003eConsent and next-steps tracker\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Access to Supports, Person-Centred)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Is this enough on its own?\u003c\/strong\u003e\u003cbr\u003eA. It's the FIRST document. Service Agreement, Goal-Setting, Support Plan, Consent Pack and Risk Assessment all follow.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How long does it take?\u003c\/strong\u003e\u003cbr\u003eA. 30–45 minutes with the participant. Don't rush — first visits set the tone.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent. Not legal advice.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (6 pages, 12 sections)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375128375,"sku":"WP-01","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/WP-01_Participant_Intake_Form_b7c387a2-c941-47e4-ad35-fed1c2358fcf.png?v=1779607925"},{"product_id":"service-agreement","title":"Service Agreement","description":"\u003cp\u003e\u003cstrong\u003eA clear, friendly NDIS service agreement — pricing aligned to current NDIS Pricing Arrangements, with travel, GST, claiming permissions, data handling and dispute escalation built in.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe participant-facing service agreement, written in plain language so it can actually be read with the participant (and a nominee, if needed) rather than handed across as a contract.\u003c\/p\u003e\n\u003cp\u003eEleven sections cover: who you both are; supports to be delivered; goals; responsibilities; cancellations; travel charges; payment, GST and NDIA-managed claiming permissions; privacy and data; changing or ending the agreement (including assignability); feedback and dispute escalation pathway with three named external avenues; and sign-off.\u003c\/p\u003e\n\u003cp\u003ePricing language references 'current NDIS Pricing Arrangements and Price Limits' so agreements don't go stale at the next price change. Recommended: have an Australian commercial lawyer with NDIS experience review your customised version once before wide use — cost is around $300–$600 and future-proofs every participant copy.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eFull Service Agreement template (12 pages, editable .docx)\u003c\/li\u003e\n  \u003cli\u003ePricing language aligned to current NDIS Pricing Arrangements\u003c\/li\u003e\n  \u003cli\u003eTravel charges section\u003c\/li\u003e\n  \u003cli\u003eGST treatment statement\u003c\/li\u003e\n  \u003cli\u003eNDIA-managed claiming permission tickbox\u003c\/li\u003e\n  \u003cli\u003ePrivacy \u0026amp; data handling clause\u003c\/li\u003e\n  \u003cli\u003eDispute resolution escalation pathway\u003c\/li\u003e\n  \u003cli\u003eAssignability clause\u003c\/li\u003e\n  \u003cli\u003eFriendly walkthrough instructions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"background-color:#F0DCC9;padding:12px;border-radius:4px;\"\u003e\u003cstrong\u003eImportant:\u003c\/strong\u003e Recommend commercial lawyer review (~$300–$600) before wide use.\u003c\/p\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Should I have this lawyer-reviewed?\u003c\/strong\u003e\u003cbr\u003eA. Recommended once. A commercial lawyer with NDIS experience for $300–$600 will future-proof every participant copy you'll ever issue.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. What about pricing — won't this go stale?\u003c\/strong\u003e\u003cbr\u003eA. It references 'current NDIS Pricing Arrangements' so it doesn't go stale at price changes. Don't paste fixed prices in.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx. Adapt all bracketed fields.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent template publisher. Not legal advice.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (12 pages, 11 sections)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375161143,"sku":"WP-02","price":67.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/WP-02_Service_Agreement_012a0bd6-3eec-42c5-aeaa-7c869332b5ae.png?v=1778998554"},{"product_id":"goal-setting-conversation","title":"Goal-Setting Conversation","description":"\u003cp\u003e\u003cstrong\u003eTurns abstract NDIS plan goals into measurable, supportable actions — with baseline data, supported decision-making, and quarterly review schedule built in.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUse this at the start of every participant relationship and at every plan review. It takes the abstract goals in someone's NDIS plan and turns them into specific, measurable things you and they can actually work on.\u003c\/p\u003e\n\u003cp\u003eIncludes the bits that often get missed — how the participant wants to be supported, who supports their decisions, baseline data so you can demonstrate progress, and specific preferences (worker gender, time of day, cultural background, communication style, things to never do).\u003c\/p\u003e\n\u003cp\u003eSupported decision-making section maps to the Independence \u0026amp; Informed Choice Practice Standards outcome. Dignity-of-risk prompt included. Quarterly review scheduling built in.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e6-section goal-setting template (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eParticipant preferences capture (worker, time, culture, communication)\u003c\/li\u003e\n  \u003cli\u003eSupported decision-making section\u003c\/li\u003e\n  \u003cli\u003eDignity of risk prompt\u003c\/li\u003e\n  \u003cli\u003eGoals capture with baseline data (up to 4 goals)\u003c\/li\u003e\n  \u003cli\u003eQuarterly + annual review scheduling\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Support Planning, Person-Centred)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Different from a support plan?\u003c\/strong\u003e\u003cbr\u003eA. Yes. Goal-setting is the conversation that produces the goals. The Support Plan operationalises them day-to-day.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How long does it take?\u003c\/strong\u003e\u003cbr\u003eA. 45–60 minutes. Don't rush it.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (10 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375193911,"sku":"WP-05","price":57.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/WP-05_Goal_Setting_Conversation_d118ef79-c07d-4910-ac77-06297327d7f9.png?v=1779607925"},{"product_id":"support-plan","title":"Support Plan","description":"\u003cp\u003e\u003cstrong\u003eThe day-to-day operational plan a worker reads before every shift — pulls intake, goals, risks and consent into one usable document.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe operational document workers use every day. It pulls together intake, goals, risks, consents and health information into one clear plan that briefs a new worker in 5 minutes.\u003c\/p\u003e\n\u003cp\u003eFourteen sections cover: snapshot; circle of support; communication and how to support well; cultural and identity; goals; supports we deliver; daily routine; health information; risks; emergency information; consent at a glance; and crucially, a one-page summary at the back specifically designed for briefing new workers before their first shift.\u003c\/p\u003e\n\u003cp\u003eBuilt so a new worker reading it for 5 minutes knows what to do, what NOT to do, and who to call. Auditors love this format.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e14-section Support Plan (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eCommunication, cultural and routine sections\u003c\/li\u003e\n  \u003cli\u003eGoals + supports + how good support looks\u003c\/li\u003e\n  \u003cli\u003eHealth information with links to specific plans\u003c\/li\u003e\n  \u003cli\u003eRisk summary linked to Risk Assessment\u003c\/li\u003e\n  \u003cli\u003eEmergency information section\u003c\/li\u003e\n  \u003cli\u003eOne-page summary for new workers (the killer feature)\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Support Planning, Responsive Support)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How is this different from the Goal-Setting Conversation?\u003c\/strong\u003e\u003cbr\u003eA. Goal-Setting = the conversation that produces goals. Support Plan = the operational document that turns goals + intake + risks + consents into something workers actually use day-to-day.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How often should it be reviewed?\u003c\/strong\u003e\u003cbr\u003eA. At least annually, plus any time the participant's circumstances or NDIS plan change significantly.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (12 pages, 14 sections)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375226679,"sku":"WP-06","price":67.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/WP-06_Support_Plan_137296c5-3a8d-43f5-83ba-7a5433797d74.png?v=1779607926"},{"product_id":"privacy-information-consent","title":"Privacy \u0026 Information Consent","description":"\u003cp\u003e\u003cstrong\u003eThe master consent form a participant signs at intake — covers collection, use, sharing, retention, and their rights, in plain language.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe master consent form participants sign at intake. Designed to be read WITH the participant rather than handed across for a signature.\u003c\/p\u003e\n\u003cp\u003eEight parts cover: participant details; what we collect (with tickboxes per category); what we use it for; who else might see it (specific providers and people the participant authorises); retention; the participant's rights; and sign-off.\u003c\/p\u003e\n\u003cp\u003eAligned to the Privacy Act 1988 and the Australian Privacy Principles. Pairs with the internal Privacy \u0026amp; Confidentiality Policy (Foundation Policies Pack) and the public-facing Privacy Policy (RT-07). Renew annually or when circumstances change.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e8-part consent form (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eTickbox capture of information categories\u003c\/li\u003e\n  \u003cli\u003eSpecific providers\/people authorisation section\u003c\/li\u003e\n  \u003cli\u003eParticipant rights statement\u003c\/li\u003e\n  \u003cli\u003eWithdrawal of consent process\u003c\/li\u003e\n  \u003cli\u003eSign-off section\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Privacy \u0026amp; Dignity, Information Management)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Different from a privacy policy?\u003c\/strong\u003e\u003cbr\u003eA. Yes. Privacy POLICY = your business's rules. Privacy CONSENT = the individual participant's permission for you to handle their info.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How often should it be renewed?\u003c\/strong\u003e\u003cbr\u003eA. Annually, plus any time the way you use information changes materially.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (4 pages, 8 parts)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375259447,"sku":"WP-09","price":37.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/WP-09_Privacy_Information_Consent_902776ff-77dd-455f-b725-249589f40121.png?v=1778998625"},{"product_id":"photo-media-consent","title":"Photo \u0026 Media Consent","description":"\u003cp\u003e\u003cstrong\u003eSpecific consent for photos, videos and recordings — eight separate purposes each with Yes\/No\/Ask-each-time.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePhotos and videos need their own specific consent — generic privacy consent doesn't cover them. This form captures it clearly with eight specific purposes pre-listed.\u003c\/p\u003e\n\u003cp\u003eEach purpose (internal records, family sharing, training, marketing, telehealth, incident review, etc.) has Yes\/No\/Ask-each-time options. Participants can give different answers for different purposes.\u003c\/p\u003e\n\u003cp\u003eIncludes withdrawal of consent process and clarity that workers won't share images outside work. Use at intake, plus any time a new purpose comes up.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e3-page consent form (editable .docx)\u003c\/li\u003e\n  \u003cli\u003e8 specific purposes with Yes\/No\/Ask-each-time options\u003c\/li\u003e\n  \u003cli\u003eWorker conduct commitments around images\u003c\/li\u003e\n  \u003cli\u003eWithdrawal of consent process\u003c\/li\u003e\n  \u003cli\u003eSign-off section\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Privacy \u0026amp; Dignity)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Why separate from Privacy Consent?\u003c\/strong\u003e\u003cbr\u003eA. Because photos\/videos are HIGHER-risk personal information. The Practice Standards specifically require consent for 'recorded material in audio\/visual format'.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How often?\u003c\/strong\u003e\u003cbr\u003eA. Once at intake. Re-ask any time you want to use images for a new purpose.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (3 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375292215,"sku":"WP-10","price":27.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/WP-10_Photo_Media_Consent_fb29b6cc-e941-4a0c-8dab-cbc47f273165.png?v=1779607986"},{"product_id":"information-sharing-consent","title":"Information Sharing Consent","description":"\u003cp\u003e\u003cstrong\u003eWho can you talk to about a participant, and what can you say? Per-person sharing permissions for family, plan managers, GPs, allied health.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDifferent from privacy consent — this is about TWO-WAY information sharing with specific people and organisations. Family members, nominees, other providers, plan managers, allied health, GP, specialists.\u003c\/p\u003e\n\u003cp\u003eEach gets its own row. The participant decides what you can share with each one — and what you can't. Includes emergency exceptions and a clear consent-duration option (ongoing \/ until specific date \/ specific purpose).\u003c\/p\u003e\n\u003cp\u003ePairs naturally with intake and the master Privacy \u0026amp; Information Consent. Update whenever a new person needs to be added or removed.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e3-page consent form (editable .docx)\u003c\/li\u003e\n  \u003cli\u003ePer-person sharing permissions (5 slots)\u003c\/li\u003e\n  \u003cli\u003eTwo-way sharing options\u003c\/li\u003e\n  \u003cli\u003eConsent duration options\u003c\/li\u003e\n  \u003cli\u003eEmergency exceptions section\u003c\/li\u003e\n  \u003cli\u003eSign-off\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Privacy \u0026amp; Dignity, Person-Centred Supports)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Why separate from Privacy Consent?\u003c\/strong\u003e\u003cbr\u003eA. Because sharing-with-specific-people is a different decision than collecting information. Different parties = different consents.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How many people can be listed?\u003c\/strong\u003e\u003cbr\u003eA. Five slots in the form; add more rows as needed.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (3 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375324983,"sku":"WP-11","price":27.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/WP-11_Information_Sharing_Consent_a9327bb0-6acd-4ce5-87ec-72845c6a88a3.png?v=1779607985"},{"product_id":"consent-pack","title":"Consent Pack","description":"\u003cp\u003e\u003cstrong\u003eAll four consent forms in one pack — Privacy, Photo, Information Sharing, Communication Preferences — at 25% off the individual prices.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe complete consent and communication set every participant should have on file from Day 1. Four short forms that work together: Privacy \u0026amp; Information Consent (master), Photo \u0026amp; Media Consent (specific purposes), Information Sharing Consent (per-person), and Communication Preferences Profile (how they like to be supported).\u003c\/p\u003e\n\u003cp\u003eBundled at $97 — saves 25% on the $118 list price of buying each separately. Pairs with the Service Agreement and Participant Intake Form for a complete intake bundle.\u003c\/p\u003e\n\u003cp\u003eDesigned to be used together in a single 45–60 minute intake conversation. Includes a Welcome README with the recommended sequence.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003ePrivacy \u0026amp; Information Consent (WP-09)\u003c\/li\u003e\n  \u003cli\u003ePhoto \u0026amp; Media Consent (WP-10)\u003c\/li\u003e\n  \u003cli\u003eInformation Sharing Consent (WP-11)\u003c\/li\u003e\n  \u003cli\u003eCommunication Preferences Profile (WP-12)\u003c\/li\u003e\n  \u003cli\u003eWelcome README with recommended workflow\u003c\/li\u003e\n  \u003cli\u003eAll editable Word (.docx) files\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How is this different from buying the four forms separately?\u003c\/strong\u003e\u003cbr\u003eA. Same content, bundled at 25% off. Plus a Welcome README that walks through the intake sequence.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, all four as Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Pack of 4 + README (5 files)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375357751,"sku":"WP-13","price":97.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/WP-13_Consent_Pack_637ae967-7844-438c-a110-f1f1b5f06f1a.png?v=1779607925"},{"product_id":"risk-assessment","title":"Risk Assessment","description":"\u003cp\u003e\u003cstrong\u003eA four-category risk assessment (participant, environment, worker, service delivery) — with built-in review triggers and where-this-lives section.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUse this every time you start with a new participant, take on a new setting, change the supports you're delivering, or after something concerning has happened.\u003c\/p\u003e\n\u003cp\u003eDifferent from generic risk templates: this splits risks into four distinct categories (participant-specific clinical\/wellbeing, environmental, worker WHS, and service-delivery) — each in its own table. Auditors want to see all four kinds considered.\u003c\/p\u003e\n\u003cp\u003eIncludes the 5×5 risk matrix (Likelihood × Consequence), seven specific review triggers, and a 'where this lives' section that links the assessment to the participant's record, support plan, worker handover, and incident response cycle.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e10-page risk assessment template (editable .docx)\u003c\/li\u003e\n  \u003cli\u003e5×5 colour-coded risk matrix\u003c\/li\u003e\n  \u003cli\u003eFour risk category tables (participant, environment, worker, service)\u003c\/li\u003e\n  \u003cli\u003eInitial vs residual rating\u003c\/li\u003e\n  \u003cli\u003eReview triggers section\u003c\/li\u003e\n  \u003cli\u003eWhere-this-lives integration section\u003c\/li\u003e\n  \u003cli\u003eManager review sign-off\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Risk Management, Support Planning)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Why four risk categories?\u003c\/strong\u003e\u003cbr\u003eA. Auditors expect to see ALL four considered, not just lumped into one list. Most templates skip worker WHS and service delivery risks — both are non-negotiable for the Practice Standards.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How often should it be reviewed?\u003c\/strong\u003e\u003cbr\u003eA. Annually minimum, plus after any incident, change in participant status, new worker, change of setting, new supports added, or plan review.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (10 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375390519,"sku":"KS-01","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/KS-01_Risk_Assessment_b4c02c15-0463-4142-838b-8851e315e7d5.png?v=1779607926"},{"product_id":"incident-report","title":"Incident Report","description":"\u003cp\u003e\u003cstrong\u003eA clear, calm incident report with reportable-incident pathway, worker–supervisor pre-classification, and a separate lessons-learned section.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUse this whenever something goes wrong — or nearly goes wrong — involving a participant. Walks you through facts, immediate response, reportability classification, notifications, investigation, corrective actions and lessons learned.\u003c\/p\u003e\n\u003cp\u003eIncludes a worker → supervisor pre-classification step (workers don't self-determine reportability — that's a supervisor call). Specific notification fields for NDIS Commission, Public Guardian\/OPGT, Police, AHPRA, Worker Screening Unit and WorkSafe. A separate 'reason for delay' field if a 24-hour notification was missed.\u003c\/p\u003e\n\u003cp\u003eCritically, includes a Lessons Learned section distinct from Corrective Actions — the difference auditors care most about.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e12-page incident report (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eFactual narrative section\u003c\/li\u003e\n  \u003cli\u003eWorker → Supervisor pre-classification step\u003c\/li\u003e\n  \u003cli\u003eReportable incident classification checklist\u003c\/li\u003e\n  \u003cli\u003e5 external notification fields (NDIS Commission, OPGT, Police, AHPRA, WorkSafe)\u003c\/li\u003e\n  \u003cli\u003eInvestigation and corrective actions section\u003c\/li\u003e\n  \u003cli\u003eSeparate Lessons Learned section\u003c\/li\u003e\n  \u003cli\u003eParticipant Voice section\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Incident Management)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Is this the form workers fill in, or the supervisor?\u003c\/strong\u003e\u003cbr\u003eA. Both. Workers fill in sections 1–3. Supervisor reviews and classifies in section 4. This is the key auditor finding most templates miss.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Does this replace NDIS Commission notification?\u003c\/strong\u003e\u003cbr\u003eA. No — this is the INTERNAL record. NDIS Commission notification is done via their portal. This form prompts you to do both.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (12 pages, 9 sections)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375456055,"sku":"KS-02","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/KS-02_Incident_Report_bcfb044b-2741-4eb8-abf7-90f7082a1a60.png?v=1779607986"},{"product_id":"complaints-handling-procedure","title":"Complaints Handling Procedure","description":"\u003cp\u003e\u003cstrong\u003eYour internal complaints procedure — aligned with the NDIS Complaints Management Rules 2018, with 5 input channels and escalation to NDIS Commission\/advocacy\/mediation\/OAIC.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe internal procedure for handling complaints — different from the participant-facing Complaint Form. Walks through the 5-step process: Receive → Assess → Investigate → Resolve → Learn.\u003c\/p\u003e\n\u003cp\u003ePairs with the Participant Complaint Form and the Continuous Improvement Register. Includes the parallel reportable-incident trigger, three-layer escalation pathway (internal Director review → NDIS Commission → external mediation\/legal), and explicit confidentiality and non-retaliation clauses.\u003c\/p\u003e\n\u003cp\u003eAligned with the National Disability Insurance Scheme (Complaints Management and Resolution) Rules 2018.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e9-page complaints procedure (editable .docx)\u003c\/li\u003e\n  \u003cli\u003e5-step process (Receive → Assess → Investigate → Resolve → Learn)\u003c\/li\u003e\n  \u003cli\u003eReportable incident parallel trigger\u003c\/li\u003e\n  \u003cli\u003eEscalation pathway with 6 external avenues named\u003c\/li\u003e\n  \u003cli\u003eConfidentiality and non-retaliation clauses\u003c\/li\u003e\n  \u003cli\u003eRoles and responsibilities table\u003c\/li\u003e\n  \u003cli\u003eContinuous improvement quarterly review prompt\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Complaints Management)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Different from a complaint form?\u003c\/strong\u003e\u003cbr\u003eA. Yes. The PROCEDURE is internal — how you handle complaints. The FORM is what a participant fills in to make one (KS-06).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (9 pages, 13 sections)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375488823,"sku":"KS-05","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/KS-05_Complaints_Handling_Procedure_b795d4d2-db40-488b-af5a-412416c8f8f6.png?v=1779607986"},{"product_id":"participant-complaint-form","title":"Participant Complaint Form","description":"\u003cp\u003e\u003cstrong\u003eA warm, accessible complaint form designed for participants — with anonymous option, named external avenues, and an office-use section at the back.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe form a PARTICIPANT (or someone speaking on their behalf) fills in. Different from the internal Complaints Handling Procedure — this is what gets handed across the desk or downloaded from your website.\u003c\/p\u003e\n\u003cp\u003eWritten warmly and accessibly. Anonymous option included. External avenues named explicitly (NDIS Commission, advocates, public guardian) so participants know they don't have to come to you first. Office-use section at the back captures reference number, acknowledgement date, investigation timeline, outcome, and CI Register link.\u003c\/p\u003e\n\u003cp\u003eMake it easy to access — keep on your website, in your office, and hand to every new participant at intake.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e5-page participant complaint form (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eAnonymous option\u003c\/li\u003e\n  \u003cli\u003ePlain-English questions\u003c\/li\u003e\n  \u003cli\u003eWhat they'd like to happen section\u003c\/li\u003e\n  \u003cli\u003eNamed external avenues\u003c\/li\u003e\n  \u003cli\u003eAdvocate referral request\u003c\/li\u003e\n  \u003cli\u003eOffice-use-only section\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Complaints Management)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Different from Complaints Handling Procedure?\u003c\/strong\u003e\u003cbr\u003eA. Yes. This is the participant-facing form. The Procedure (KS-05) is the internal process.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Should it be accessible online?\u003c\/strong\u003e\u003cbr\u003eA. Yes — publish on your website, hand at intake, and in your office. Keep barrier to making a complaint very low.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (5 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375521591,"sku":"KS-06","price":27.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/KS-06_Participant_Complaint_Form_5009796c-681e-4815-a95c-6f06d217e243.png?v=1778998772"},{"product_id":"feedback-form-non-complaint","title":"Feedback Form (non-complaint)","description":"\u003cp\u003e\u003cstrong\u003eCompliments, ideas, suggestions — captured properly. Auditors check feedback separately from complaints.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAuditors look at feedback and complaints separately. This is the form for the GOOD stuff — compliments, suggestions, observations, ideas.\u003c\/p\u003e\n\u003cp\u003eDeliberately shorter and warmer than the complaint form. Make it easy to find: website, office, back of every service agreement. The barrier to filling in good feedback should be very low.\u003c\/p\u003e\n\u003cp\u003ePairs with the Continuous Improvement Register where noteworthy feedback gets logged for quarterly review.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e4-page feedback form (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eAnonymous option\u003c\/li\u003e\n  \u003cli\u003eFeedback category checkboxes\u003c\/li\u003e\n  \u003cli\u003ePlain-English questions\u003c\/li\u003e\n  \u003cli\u003eSubmission channel options\u003c\/li\u003e\n  \u003cli\u003eOffice-use-only section linking to CI Register\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Feedback Management)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Why separate from a complaint form?\u003c\/strong\u003e\u003cbr\u003eA. Auditors check feedback and complaints as distinct evidence streams. A 'feedback OR complaint' combined form actually hides good feedback.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (4 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375554359,"sku":"KS-07","price":27.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/KS-07_Feedback_Form_non_complaint_1aab471f-055f-4694-abe0-bc40f70c22f6.png?v=1779607986"},{"product_id":"property-risk-assessment","title":"Property Risk Assessment","description":"\u003cp\u003e\u003cstrong\u003eWhole-of-home assessment for SIL, STA and other regular settings — 13 sections covering egress, fire, electrical, slips, bathroom, kitchen, security, manual handling, environment.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUse this for every SIL or STA property at the start, then at least annually, and after any structural change or significant incident.\u003c\/p\u003e\n\u003cp\u003eThirteen sections covering: property details; egress and emergency; fire and smoke; electrical and gas; slips\/trips\/falls; bathroom\/laundry; kitchen; medications and restricted items; security and privacy; manual handling and assistive technology; environmental hazards (bushfire, cyclone, heat, cold); pets and other occupants; and other (pool\/spa, parking, NBN\/internet, tank water).\u003c\/p\u003e\n\u003cp\u003eEach section is a table with Yes\/No\/N-A, risk rating, and corrective action with due date. Walk the property with a printed copy.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e13-section property assessment (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eTick-table format for each section\u003c\/li\u003e\n  \u003cli\u003eYes\/No\/N-A + risk rating + action\/due-date columns\u003c\/li\u003e\n  \u003cli\u003eEnvironmental hazards covering all states (bushfire\/cyclone\/heat)\u003c\/li\u003e\n  \u003cli\u003eManager review sign-off\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Safe Environment, Risk Management)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How often should this be done?\u003c\/strong\u003e\u003cbr\u003eA. Initial occupancy, annually, and after any structural change or significant incident.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Does this replace landlord\/WHS obligations?\u003c\/strong\u003e\u003cbr\u003eA. No — separate from. You may have landlord and WHS obligations that this assessment doesn't cover.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (10 pages, 13 sections)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375619895,"sku":"KS-12","price":57.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/KS-12_Property_Risk_Assessment_59193837-aa00-41a3-8cd0-aa27aa5a936a.png?v=1778998456"},{"product_id":"emergency-disaster-plan","title":"Emergency \u0026 Disaster Plan","description":"\u003cp\u003e\u003cstrong\u003eWhole-of-business plan covering preparation, response, continuity of supports and recovery — across fire, flood, cyclone, bushfire, heat, pandemic, security and infrastructure failure.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe whole-of-business plan that sets the framework for how you prepare, respond, continue supports, and recover. Doesn't replace per-home evacuation plans — sets the framework they fit into.\u003c\/p\u003e\n\u003cp\u003eThirteen sections covering: governance; hazards we plan for; prepare; respond (detailed roles in the first hour); continuity of critical supports; communicate; recover; per-setting evacuation plan tracking; testing and review; roles and responsibilities; related documents; version control.\u003c\/p\u003e\n\u003cp\u003eDesigned to be developed WITH participants and their support networks — the Practice Standards specifically require this. Test annually minimum.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e13-section emergency plan (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eHazard checklist (11 hazards pre-listed)\u003c\/li\u003e\n  \u003cli\u003eFirst-hour response roles table\u003c\/li\u003e\n  \u003cli\u003eCritical supports framework\u003c\/li\u003e\n  \u003cli\u003eCommunication matrix\u003c\/li\u003e\n  \u003cli\u003eTesting and review cycle\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Emergency \u0026amp; Disaster Management)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Does this replace per-home evacuation plans?\u003c\/strong\u003e\u003cbr\u003eA. No — sets the framework. Each SIL\/STA still needs its own per-home evacuation plan (separate product P1).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How often should this be tested?\u003c\/strong\u003e\u003cbr\u003eA. Table-top exercise annually minimum, real drill at least every 2 years per setting.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (11 pages, 13 sections)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375652663,"sku":"KS-16","price":67.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/KS-16_Emergency_Disaster_Plan_144a8874-5179-4afd-af52-46f720fb0cd3.png?v=1779607925"},{"product_id":"continuous-improvement-register","title":"Continuous Improvement Register","description":"\u003cp\u003e\u003cstrong\u003eThe auditor-favourite register that proves you actually learn from things — with example entries, source-type guide, and quarterly summary.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe single most-checked document in a small provider audit. The Practice Standards expect you to support continuous improvement using outcomes, risk data, evidence and feedback from participants and workers — this register is how you prove that's happening.\u003c\/p\u003e\n\u003cp\u003eIncludes the 11-field entry structure, an 8-row source-types reference table (incident, complaint, feedback, audit, suggestion, planned, regulatory), two filled example entries showing what a good entry looks like, five blank entries to copy and paste, and a quarterly summary table.\u003c\/p\u003e\n\u003cp\u003eAuditors look for at least 12 months of entries, a mix of sources, evidence actions were completed, and reflection on whether changes worked.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e10-page CI register (editable .docx)\u003c\/li\u003e\n  \u003cli\u003e11-field entry structure\u003c\/li\u003e\n  \u003cli\u003e8 source-type reference rows\u003c\/li\u003e\n  \u003cli\u003e2 filled example entries (incident-triggered, worker-suggestion)\u003c\/li\u003e\n  \u003cli\u003e5 blank entries to copy and paste\u003c\/li\u003e\n  \u003cli\u003eQuarterly summary table\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Quality Management, Continuous Improvement)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How many entries do auditors expect?\u003c\/strong\u003e\u003cbr\u003eA. Quality over quantity. 8 entries fully closed beats 30 unfinished ones. Aim for 12+ months of entries with a mix of sources.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Should every incident generate an entry?\u003c\/strong\u003e\u003cbr\u003eA. Yes. Every incident, every complaint, every substantive piece of feedback should produce at least one CI entry.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (10 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375685431,"sku":"RT-02","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/RT-02_Continuous_Improvement_Register_99d0170a-467f-45f3-b646-982ede9e51f5.png?v=1778998405"},{"product_id":"document-control-register","title":"Document Control Register","description":"\u003cp\u003e\u003cstrong\u003eEvery policy, procedure, template, form and register tracked with version, owner and review date — pre-populated with what a typical small provider holds.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe spine of your information management system. Every policy, procedure, template, form, and register your business uses is listed here with version, owner, and review dates.\u003c\/p\u003e\n\u003cp\u003ePre-populated across 5 sections (Policies, Procedures, Templates \u0026amp; Forms, Registers \u0026amp; Trackers, Plans) with the documents most small providers actually hold. Adapt to match your set; remove what you don't use; add your own.\u003c\/p\u003e\n\u003cp\u003eSet a monthly calendar reminder to walk through 'what's due for review in the next 30 days' — that cadence catches expiries before they bite.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e8-page landscape register (editable .docx)\u003c\/li\u003e\n  \u003cli\u003e5 sections covering all document types\u003c\/li\u003e\n  \u003cli\u003ePre-populated rows for common policies, procedures, templates\u003c\/li\u003e\n  \u003cli\u003eVersion, owner, approval date, review date, location columns\u003c\/li\u003e\n  \u003cli\u003eMonthly review checklist\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Information Management)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How often should this be updated?\u003c\/strong\u003e\u003cbr\u003eA. Whenever a document is added, updated or retired. Plus a monthly walk-through of what's due for review.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Word or Excel?\u003c\/strong\u003e\u003cbr\u003eA. Word .docx for small teams. Once you've got 50+ documents, copy the structure into Excel for sortability.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx landscape (8 pages, 5 sections)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375718199,"sku":"RT-05","price":37.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/RT-05_Document_Control_Register_6fcd02bb-a885-4bcf-9464-6677a8a25a4e.png?v=1778998382"},{"product_id":"privacy-policy","title":"Privacy Policy","description":"\u003cp\u003e\u003cstrong\u003eThe public-facing privacy policy for your website footer and intake docs — plain language, Privacy Act 1988 aligned, deliberately shorter than your internal policy.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe public-facing privacy policy. Goes on your website footer and is shared with participants at intake. Deliberately shorter and plainer than the internal Privacy \u0026amp; Confidentiality Policy (in the Foundation Policies Pack).\u003c\/p\u003e\n\u003cp\u003eSixteen sections covering: who you are; what's covered; what you collect; why; who you share with; how you store and protect; how long; participant rights; data breaches; website and digital tools; children; international transfers; how to contact you; how to complain; updates; version control.\u003c\/p\u003e\n\u003cp\u003eAligned with the Privacy Act 1988 and the 13 Australian Privacy Principles.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e8-page privacy policy (editable .docx)\u003c\/li\u003e\n  \u003cli\u003e16 sections covering Privacy Act obligations\u003c\/li\u003e\n  \u003cli\u003eCookies and digital tools section\u003c\/li\u003e\n  \u003cli\u003eNotifiable Data Breaches scheme reference\u003c\/li\u003e\n  \u003cli\u003eOAIC complaints pathway\u003c\/li\u003e\n  \u003cli\u003eInternational transfers section\u003c\/li\u003e\n  \u003cli\u003eVersion control block\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Information Management, Privacy \u0026amp; Dignity)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Different from the internal Privacy \u0026amp; Confidentiality Policy?\u003c\/strong\u003e\u003cbr\u003eA. Yes. Internal version = how workers handle info. This public version = what you tell the public on your website. Both are needed.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Should this be lawyer-reviewed?\u003c\/strong\u003e\u003cbr\u003eA. Worth a one-off privacy lawyer review (~$300) if budget allows, especially if you handle particularly sensitive information.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (8 pages, 16 sections)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375750967,"sku":"RT-07","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/RT-07_Privacy_Policy_972f28eb-f273-403f-84e0-14b486bab0a4.png?v=1779607925"},{"product_id":"worker-grievance-procedure","title":"Worker Grievance Procedure","description":"\u003cp\u003e\u003cstrong\u003eThree-stage worker grievance process — Informal, Formal, Director Review — with fast-track for bullying\/harassment and named external avenues including Fair Work.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe internal procedure workers use when they have a concern about their workplace — separate from a participant's complaint about service. Required by Fair Work and Practice Standards.\u003c\/p\u003e\n\u003cp\u003eThree-stage process: Stage 1 Informal (most resolve here), Stage 2 Formal written grievance to Service Manager, Stage 3 Director review. Separate fast-track for bullying, harassment and discrimination — skips Stage 1 and goes direct to Stage 2 or Director.\u003c\/p\u003e\n\u003cp\u003eNamed external avenues: Fair Work Commission, Fair Work Ombudsman, state WHS regulator, state anti-discrimination commission, union, legal advice. Explicit non-retaliation protection.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e9-page procedure (editable .docx)\u003c\/li\u003e\n  \u003cli\u003e3-stage internal resolution process\u003c\/li\u003e\n  \u003cli\u003eFast-track for bullying\/harassment\/discrimination\u003c\/li\u003e\n  \u003cli\u003eNamed external avenues (6)\u003c\/li\u003e\n  \u003cli\u003eNon-retaliation clauses\u003c\/li\u003e\n  \u003cli\u003eRoles and responsibilities table\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Human Resource Management)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Different from a worker disciplinary procedure?\u003c\/strong\u003e\u003cbr\u003eA. Yes. Grievance = worker raises a concern. Disciplinary = employer addresses worker conduct. Both are needed for a complete HR set.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (9 pages, 12 sections)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375783735,"sku":"RT-11","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/RT-11_Worker_Grievance_Procedure_7768cb96-7c28-447d-bef5-2d2397e79dc8.png?v=1778998295"},{"product_id":"audit-evidence-map","title":"Audit Evidence Map","description":"\u003cp\u003e\u003cstrong\u003eThe single page an auditor sees and instantly knows you're organised — every Practice Standards outcome mapped to evidence, location and owner.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe single most useful document you can show an auditor — and the one most small providers don't have. Every NDIS Practice Standards Core Module outcome is listed; you fill in the right-hand columns with the document(s) that prove you meet each outcome and where they're stored.\u003c\/p\u003e\n\u003cp\u003eAuditors typically ask for this (or its equivalent) within the first 30 minutes of an audit. Having it ready saves hours during the audit visit.\u003c\/p\u003e\n\u003cp\u003ePre-populated with the likely evidence documents in sage italic — replace with your actual document names. Includes all 4 Core Module modules (24 outcomes), plus a supplementary modules section for SIL, Behaviour Support, High-Intensity Daily Personal Activities, Specialist Support Coordination, SDA and Early Childhood.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e10-page landscape evidence map (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eAll 24 Core Module outcomes pre-listed\u003c\/li\u003e\n  \u003cli\u003ePre-filled likely evidence as starting suggestion\u003c\/li\u003e\n  \u003cli\u003e4-column mapping (outcome → evidence → location → owner → review)\u003c\/li\u003e\n  \u003cli\u003eSupplementary modules section\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Quality Management, all outcomes)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How is this different from the Self-Audit?\u003c\/strong\u003e\u003cbr\u003eA. Self-Audit = 'are we ready?' diagnostic. Evidence Map = 'here's what proves it' for the auditor. Different documents, both useful.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx (landscape).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx landscape (10 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375816503,"sku":"RT-14","price":67.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/RT-14_Audit_Evidence_Map_a1c6cf81-99c1-47a0-b4d2-c495fe8a4593.png?v=1779607926"},{"product_id":"sil-roster","title":"SIL Roster","description":"\u003cp\u003e\u003cstrong\u003eWeekly SIL roster with support ratios, sleepover indicators, NDIS line items, and SCHADS Award reference — built for compliance and clarity.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBuilt for SIL providers managing one or more shared-living homes. Captures the weekly shift pattern with support ratio, sleepover vs active night designation, NDIS line item, and worker.\u003c\/p\u003e\n\u003cp\u003eIncludes industrial relations notes (SCHADS Award reference), fatigue management checks, worker qualification confirmations, and clear handover rules including medication and restrictive practice logging.\u003c\/p\u003e\n\u003cp\u003ePairs naturally with Sleepover\/Shift Handover template (SS-02). NDIS line items reference 'current NDIS Pricing Arrangements' — verify at each plan.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e5-page landscape roster (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eProperty and shift configuration section\u003c\/li\u003e\n  \u003cli\u003e10-row weekly grid (10 columns of detail)\u003c\/li\u003e\n  \u003cli\u003eShift handover rules section\u003c\/li\u003e\n  \u003cli\u003eWorker qualifications and SCHADS Award reference\u003c\/li\u003e\n  \u003cli\u003eFatigue check prompt\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (SIL, Continuity of Supports, HR)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Does this replace my rostering software?\u003c\/strong\u003e\u003cbr\u003eA. No — it's a manual fallback \/ audit reference \/ for small providers without rostering software.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Why SCHADS reference?\u003c\/strong\u003e\u003cbr\u003eA. Disability supports are covered by the SCHADS Award. Rosters need to comply with break entitlements, max shift lengths, etc.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx (landscape).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx landscape (5 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375849271,"sku":"SS-01","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SS-01_SIL_Roster_b5c420a3-db4b-4a5e-bdde-fef38f57b358.png?v=1779607986"},{"product_id":"sleepover-shift-handover","title":"Sleepover \/ Shift Handover","description":"\u003cp\u003e\u003cstrong\u003eOvernight shift documentation and handover — captures wake-ups, overnight observations, medications, incidents and active-support minutes for billing.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOne form per overnight (sleepover or active night) shift. Start at shift start, complete progressively across the night, finalise and hand to the incoming worker at changeover.\u003c\/p\u003e\n\u003cp\u003eNine sections cover: shift details; shift-start checks; overnight events; wake-ups and disturbances (with active-support minutes for billing); medications administered overnight; overnight observations (hydration, continence, sleep quality — complete only if assessed need); incidents and behaviours of concern; property and environmental; handover and sign-off.\u003c\/p\u003e\n\u003cp\u003ePairs naturally with the SIL Roster (SS-01).\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e9-page handover form (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eShift-start checks tickboxes\u003c\/li\u003e\n  \u003cli\u003eOvernight events timeline table\u003c\/li\u003e\n  \u003cli\u003eActive-support minutes capture (for billing variations)\u003c\/li\u003e\n  \u003cli\u003eMedication administration table\u003c\/li\u003e\n  \u003cli\u003eOvernight observations section (if assessed need)\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Incident Management, Continuity)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Why capture active-support minutes?\u003c\/strong\u003e\u003cbr\u003eA. Practice Standards and NDIS pricing distinguish sleepover from active night. Minutes of active support during a sleepover may trigger billing variations.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (9 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375882039,"sku":"SS-02","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SS-02_Sleepover_Shift_Handover_4b43df1f-5eef-48e5-bfee-9ca6daf9747d.png?v=1779607925"},{"product_id":"cultural-safety-statement","title":"Cultural Safety Statement","description":"\u003cp\u003e\u003cstrong\u003eThe public-facing cultural safety statement — for your website, service agreement, and shared spaces.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCultural safety is defined by the person receiving the service, not the person delivering it. This is the participant-facing version of cultural commitment — shorter and more declarative than the internal Cultural Safety Policy in the Foundation Policies Pack.\u003c\/p\u003e\n\u003cp\u003eIncludes Acknowledgement of Country, named commitments covering Aboriginal and Torres Strait Islander, CALD and LGBTIQ+ participants, and 'what this looks like in practice' section. Designed to be displayed on your website, in your office, and as a section in your participant onboarding pack.\u003c\/p\u003e\n\u003cp\u003ePairs with the internal Cultural Safety Policy (Foundation Policies Pack, document 08).\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e3-page Cultural Safety Statement (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eAcknowledgement of Country section\u003c\/li\u003e\n  \u003cli\u003eNamed commitments to specific populations\u003c\/li\u003e\n  \u003cli\u003eWhat this looks like in practice section\u003c\/li\u003e\n  \u003cli\u003eFeedback pathway\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Individual Values \u0026amp; Beliefs)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How is this different from the Cultural Safety Policy in Foundation Policies?\u003c\/strong\u003e\u003cbr\u003eA. The internal policy (Foundation Policies, doc 08) describes how workers act day-to-day. This statement is the public-facing commitment shown to participants and the wider community. Both are needed for a complete approach.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (3 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375914807,"sku":"SO-04","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SO-04_Cultural_Safety_Statement_03953eb1-751c-4d97-89c3-28c5a2085404.png?v=1778998236"},{"product_id":"worker-induction-welcome-letter","title":"Worker Induction Welcome Letter","description":"\u003cp\u003e\u003cstrong\u003eThe warm Day-1 letter every new worker receives.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eSend this to every new worker the week before they start. Sets the tone, gives them the logistics for Day 1, and makes them feel like a person rather than a payroll number. Tiny thing, big difference for worker retention.\u003c\/p\u003e\n\u003cp\u003eIncludes Day 1 logistics, week 1 expectations, and a clear contact for anything they're unsure about. Written warmly without being saccharine. Pairs with the Worker Onboarding Pack.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eEditable 2-page welcome letter (Word .docx)\u003c\/li\u003e\n  \u003cli\u003eDay 1 logistics section\u003c\/li\u003e\n  \u003cli\u003eWeek 1 overview\u003c\/li\u003e\n  \u003cli\u003eContact for questions\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Human Resource Management)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Is this just a generic welcome letter?\u003c\/strong\u003e\u003cbr\u003eA. No — it's specifically designed for NDIS provider induction. Sets expectations around training, screening, and the participant-centred approach.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (2 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375947575,"sku":"SO-11","price":27.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SO-11_Worker_Induction_Welcome_Letter_32af8810-7ba7-4eda-ad19-510c7a4518f9.png?v=1779607986"},{"product_id":"service-agreement-easy-read","title":"Service Agreement — Easy-Read","description":"\u003cp\u003e\u003cstrong\u003eThe same Service Agreement, written so a participant can actually read it WITH you.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAn easy-read companion to the full Service Agreement (WP-02). Same content, written in short sentences, plain words and clear sections — so a participant who finds the full version hard to read can still understand and agree to what they're signing.\u003c\/p\u003e\n\u003cp\u003ePractice Standards specifically require communication to be in the language and format the participant is most likely to understand. For participants with cognitive disability, low literacy, or who speak English as a second language, the easy-read version is what makes informed consent real.\u003c\/p\u003e\n\u003cp\u003eBoth versions get signed.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eEasy-read 6-page agreement (Word .docx, large font, plain language)\u003c\/li\u003e\n  \u003cli\u003e10 sections covering all the same ground as the full agreement\u003c\/li\u003e\n  \u003cli\u003eSign-off section\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Person-Centred Supports)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Does this replace the full Service Agreement?\u003c\/strong\u003e\u003cbr\u003eA. No — it sits alongside. The full agreement is the binding contract. The easy-read version makes informed consent real.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (6 pages, easy-read formatted)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375980343,"sku":"WP-03","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/WP-03_Service_Agreement_Easy_Read_92d0460c-e022-4bf9-8553-16cb5148ff8c.png?v=1778998177"},{"product_id":"schedule-of-supports-variation","title":"Schedule of Supports Variation","description":"\u003cp\u003e\u003cstrong\u003eThe form participants and providers sign when supports change mid-agreement.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhen a participant's supports change mid-agreement — more hours, fewer hours, new type of support, change of worker — you don't need to rewrite the whole service agreement. You attach this variation form. Records what's changing, why, and when, and both parties sign.\u003c\/p\u003e\n\u003cp\u003eIncludes specific fields for plan-funding impact and plan-manager notification, plus a clean tick-list of common variation reasons to prompt the conversation.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eEditable 3-page variation form\u003c\/li\u003e\n  \u003cli\u003eTickbox capture of variation types\u003c\/li\u003e\n  \u003cli\u003eBefore\/after comparison table\u003c\/li\u003e\n  \u003cli\u003eFunding impact section\u003c\/li\u003e\n  \u003cli\u003ePlan manager notification confirmation\u003c\/li\u003e\n  \u003cli\u003eSign-off\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How often should this be used?\u003c\/strong\u003e\u003cbr\u003eA. Whenever supports materially change. Saves rewriting the whole service agreement.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (3 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376013111,"sku":"WP-04","price":27.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/WP-04_Schedule_of_Supports_Variation_b1034d69-d5e2-4115-ad35-77b575092e5f.png?v=1778998151"},{"product_id":"one-page-profile","title":"One-Page Profile","description":"\u003cp\u003e\u003cstrong\u003eA single-page 'what you need to know about me' that briefs a new worker in 90 seconds.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePin this to the front of the participant's record. It's the page a new worker reads in under 2 minutes before their first shift — the one that lets them walk in already knowing what matters.\u003c\/p\u003e\n\u003cp\u003eSeven sections in the proven person-centred-thinking format: what people like and admire about me, what's important TO me, what's important FOR me (health and safety), how to support me well, what doesn't work, who's important to me, and in an emergency.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e1-page profile template (editable .docx)\u003c\/li\u003e\n  \u003cli\u003e7 sections in person-centred-thinking format\u003c\/li\u003e\n  \u003cli\u003ePhoto placeholder\u003c\/li\u003e\n  \u003cli\u003eLast-updated field\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Person-Centred Supports)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Does this replace the Support Plan?\u003c\/strong\u003e\u003cbr\u003eA. No — sits alongside. The Support Plan is the detailed operational document. The One-Page Profile is the quick reference.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (1 page)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376045879,"sku":"WP-07","price":37.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/WP-07_One_Page_Profile_84e990ec-8498-4707-b283-23e01250ef4f.png?v=1779607986"},{"product_id":"quarterly-progress-review","title":"Quarterly Progress Review","description":"\u003cp\u003e\u003cstrong\u003eStructured 3-monthly check-in on goals, supports and changes — catches drift early.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePractice Standards require regular review of support plans. Most providers leave it to the annual NDIS plan review — by which point a lot has drifted. A quarterly check-in catches drift early, keeps goals alive, and demonstrates to auditors that you're actively responsive to the participant.\u003c\/p\u003e\n\u003cp\u003eSeven sections including goal tracking against measures, what's working \/ not working, and a tickbox list of formal changes to trigger if needed (Support Plan update, Risk Assessment update, etc.).\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e4-page quarterly review template (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eGoal tracking table (last quarter vs this quarter)\u003c\/li\u003e\n  \u003cli\u003eWhat's working \/ what isn't sections\u003c\/li\u003e\n  \u003cli\u003eAction items for next quarter\u003c\/li\u003e\n  \u003cli\u003eFormal-change trigger tickboxes\u003c\/li\u003e\n  \u003cli\u003eSign-off\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How often should this be done?\u003c\/strong\u003e\u003cbr\u003eA. Quarterly — every 3 months. Plus at any major event (incident, plan change, change in circumstances).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (4 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376078647,"sku":"WP-08","price":37.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/WP-08_Quarterly_Progress_Review_7c42579e-2e39-427a-b074-53446f83a2b9.png?v=1779607925"},{"product_id":"transition-plan-joining","title":"Transition Plan — Joining","description":"\u003cp\u003e\u003cstrong\u003eWhen a participant starts with you — first week, first month, first quarter, structured.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe first 12 weeks set the tone for the whole participant relationship. This plan structures those weeks so nothing important is missed — handover from a previous provider, intake, consents, first shifts with a known worker, plan alignment, an honest 6-week and 12-week check-in.\u003c\/p\u003e\n\u003cp\u003ePractice Standards specifically require a planned transition, documented, communicated and effectively managed.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e6-page transition plan (editable .docx)\u003c\/li\u003e\n  \u003cli\u003ePre-onboarding checklist\u003c\/li\u003e\n  \u003cli\u003eWeek 1 — Intake and consents checklist\u003c\/li\u003e\n  \u003cli\u003eWeeks 2–4 settling-in checklist\u003c\/li\u003e\n  \u003cli\u003eWeeks 5–8 stabilising checklist\u003c\/li\u003e\n  \u003cli\u003eWeeks 9–12 embedded review\u003c\/li\u003e\n  \u003cli\u003eSign-off\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. What if the participant has a complex transition (e.g. moving from another SIL)?\u003c\/strong\u003e\u003cbr\u003eA. The plan still works — there's space to capture additional handover requirements at each stage.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (6 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376111415,"sku":"WP-14","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/WP-14_Transition_Plan_Joining_c857fa26-181b-4402-bf4d-8c28a535aff3.png?v=1779607986"},{"product_id":"transition-plan-leaving","title":"Transition Plan — Leaving","description":"\u003cp\u003e\u003cstrong\u003eWhen a participant leaves your service — records, continuity, dignity.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHow a participant leaves your service matters as much as how they joined. Done badly, you breach the Practice Standards and leave the next provider in the dark. Done well, you give the participant continuity and your reputation grows.\u003c\/p\u003e\n\u003cp\u003eStructures the leaving process across 4–6 weeks. Covers reason for leaving, continuity during transition, records handover, the final shift, and after-they've-left.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e6-page transition plan (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eReason and first-conversation section\u003c\/li\u003e\n  \u003cli\u003eContinuity-during-transition checklist\u003c\/li\u003e\n  \u003cli\u003eRecords and handover checklist\u003c\/li\u003e\n  \u003cli\u003eFinal-shift checklist\u003c\/li\u003e\n  \u003cli\u003eAfter-they've-left followup\u003c\/li\u003e\n  \u003cli\u003eSign-off\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. What if the participant is leaving because of a complaint?\u003c\/strong\u003e\u003cbr\u003eA. The plan still applies. Link to the complaints procedure for the complaint itself; use this for the operational transition.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (6 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376144183,"sku":"WP-15","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/WP-15_Transition_Plan_Leaving_69746dfa-58e1-40ad-9856-4e14af4d9329.png?v=1779607986"},{"product_id":"hospital-handover-summary","title":"Hospital Handover Summary","description":"\u003cp\u003e\u003cstrong\u003eThe one-page handover paramedics and ED clinicians actually want.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhen a participant goes to hospital — by ambulance, by transfer, or by unplanned visit — the ED team needs to know certain things FAST. This is a one-page summary designed by someone who's been on the receiving end of the handover.\u003c\/p\u003e\n\u003cp\u003ePrint one for every participant, keep it on the front of their file, hand to paramedics on arrival. Bridges the gap between provider knowledge and emergency clinical care.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eEditable 2-page handover summary (Word .docx)\u003c\/li\u003e\n  \u003cli\u003eVital signs capture section\u003c\/li\u003e\n  \u003cli\u003eMedical history, medications, allergies\u003c\/li\u003e\n  \u003cli\u003eCommunication needs section\u003c\/li\u003e\n  \u003cli\u003eBehaviour and sensory considerations\u003c\/li\u003e\n  \u003cli\u003eDecision-making and consent section\u003c\/li\u003e\n  \u003cli\u003eEmergency contact details\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Why is this designed differently from a generic medical handover?\u003c\/strong\u003e\u003cbr\u003eA. Because participants with disability need specific things communicated to ED — communication style, sensory considerations, consent capacity. Generic handovers miss this.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (2 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376176951,"sku":"WP-16","price":37.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/WP-16_Hospital_Handover_Summary_cfa69f2f-99fd-4afb-b9ec-6f1637674e73.png?v=1778997970"},{"product_id":"near-miss-report","title":"Near-Miss Report","description":"\u003cp\u003e\u003cstrong\u003eThe short form for things that nearly happened — gold for a no-blame learning culture.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eA near-miss is something that nearly went wrong but didn't. Near-misses are gold — they reveal system weaknesses without anyone being hurt. This form makes them easy to log so they actually get logged.\u003c\/p\u003e\n\u003cp\u003eSister to the Incident Report (KS-02) but designed for the much higher frequency of near-misses. Keep the bar low — overreporting is fine. File these alongside incident reports but keep them categorised separately so trends are visible.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eEditable 3-page near-miss form (Word .docx)\u003c\/li\u003e\n  \u003cli\u003eFactual capture sections\u003c\/li\u003e\n  \u003cli\u003eWhat prevented the incident analysis\u003c\/li\u003e\n  \u003cli\u003eLikely-consequence rating\u003c\/li\u003e\n  \u003cli\u003eAction to prevent recurrence\u003c\/li\u003e\n  \u003cli\u003eLink to Continuous Improvement Register\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How does this differ from an Incident Report?\u003c\/strong\u003e\u003cbr\u003eA. Near-misses didn't actually cause harm. They reveal where systems nearly failed. Reporting them is voluntary culture, not mandatory.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (3 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376209719,"sku":"KS-03","price":27.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/KS-03_Near_Miss_Report_e14e5147-9817-49d6-8fbc-f41983897690.png?v=1779607986"},{"product_id":"whs-hazard-register","title":"WHS Hazard Register","description":"\u003cp\u003e\u003cstrong\u003eBusiness-wide register of workplace hazards and their controls.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe hazard register is the central record of all known workplace hazards in your business — across every setting, every type of work. Different from a participant risk assessment, the hazard register captures things like manual handling tasks, lone-worker risks, vehicle use, infection control exposure, and psychological hazards.\u003c\/p\u003e\n\u003cp\u003eIt's a WHS-mandated document under the model WHS Act adopted by most Australian states. Includes a starting list of 14 common hazards a typical NDIS provider should consider.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eEditable 4-page register (Word .docx)\u003c\/li\u003e\n  \u003cli\u003eRegister format with hazard ID, description, location, rating, controls, review\u003c\/li\u003e\n  \u003cli\u003eStarter list of 14 common hazards\u003c\/li\u003e\n  \u003cli\u003eHierarchy of controls reference\u003c\/li\u003e\n  \u003cli\u003eReview trigger guidance\u003c\/li\u003e\n  \u003cli\u003ePractice Standards + WHS Act reference\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Does this replace participant risk assessments?\u003c\/strong\u003e\u003cbr\u003eA. No — different document. The hazard register is business-wide and worker-focused; participant risk assessments are individual.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (4 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376242487,"sku":"KS-04","price":37.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/KS-04_WHS_Hazard_Register_1f852771-23dd-46ce-af2c-eceaeea1765c.png?v=1778997909"},{"product_id":"vehicle-use-pack","title":"Vehicle Use Pack","description":"\u003cp\u003e\u003cstrong\u003eVehicle Use Policy, Pre-Drive Checklist, and Monthly Inspection Log — for any provider where workers drive.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhen workers drive for work — their car or yours — you have WHS responsibilities and NDIS responsibilities. This pack covers all three.\u003c\/p\u003e\n\u003cp\u003eIncludes the standing Vehicle Use Policy (who can drive, what's required, what to do if something goes wrong), a 60-second Pre-Drive Driver Checklist (filled in before every driving shift), and a Monthly Vehicle Inspection Log (filled in on the 1st of each month per vehicle).\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eVehicle Use Policy (the standing policy)\u003c\/li\u003e\n  \u003cli\u003ePre-Drive Driver Checklist (per-shift)\u003c\/li\u003e\n  \u003cli\u003eMonthly Vehicle Inspection Log (per vehicle)\u003c\/li\u003e\n  \u003cli\u003eWelcome README explaining the pack\u003c\/li\u003e\n  \u003cli\u003eAll editable Word (.docx) files\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Do I need this if workers don't drive for work?\u003c\/strong\u003e\u003cbr\u003eA. No — skip this pack if no workers drive for work or transport participants.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Does it cover vehicle insurance requirements?\u003c\/strong\u003e\u003cbr\u003eA. Yes — the Vehicle Use Policy specifies insurance and registration requirements for vehicles used for work.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. All three as Word (.docx) files.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Pack of 3 + README\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376275255,"sku":"KS-13","price":67.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/KS-13_Vehicle_Use_Pack_7b377452-b4ba-4fb4-8338-512bd10eaa7d.png?v=1778997882"},{"product_id":"lone-worker-safety-plan","title":"Lone Worker Safety Plan","description":"\u003cp\u003e\u003cstrong\u003eCheck-in protocols and emergency procedures for workers delivering supports alone.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eMost NDIS supports are delivered by one worker, alone, in someone's home. Lone working isn't inherently dangerous, but it does mean a worker doesn't have a colleague to back them up if something goes wrong.\u003c\/p\u003e\n\u003cp\u003eThis plan covers check-in protocols (risk-based — different frequencies for different risk levels), emergency procedures, safety equipment, training requirements, the right to refuse a shift, and what to do if a worker is harmed.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eEditable 5-page plan (Word .docx)\u003c\/li\u003e\n  \u003cli\u003eDefinition of lone working\u003c\/li\u003e\n  \u003cli\u003ePre-shift requirements checklist\u003c\/li\u003e\n  \u003cli\u003eRisk-based check-in protocol table\u003c\/li\u003e\n  \u003cli\u003eMissed check-in response procedure\u003c\/li\u003e\n  \u003cli\u003eRequired safety equipment list\u003c\/li\u003e\n  \u003cli\u003eTraining requirements\u003c\/li\u003e\n  \u003cli\u003eRight to refuse and post-incident response\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Do I need this if I'm a sole trader providing my own services?\u003c\/strong\u003e\u003cbr\u003eA. Yes — possibly even more important when there's no organisation backing you up.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (5 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376308023,"sku":"KS-14","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/KS-14_Lone_Worker_Safety_Plan_6eb0f701-999e-4ea6-b371-ece415b06614.png?v=1778997856"},{"product_id":"infection-prevention-control-plan","title":"Infection Prevention \u0026 Control Plan","description":"\u003cp\u003e\u003cstrong\u003eStandard precautions, PPE, outbreak response — Practice Standards aligned.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eInfection prevention and control protects both workers and participants. The Practice Standards now require providers to have IPC practices in place, including training, PPE, and outbreak management.\u003c\/p\u003e\n\u003cp\u003eThis plan covers standard precautions for everyday work plus the extra measures needed during an outbreak. Includes the five-moments of hand hygiene, PPE-by-activity table, cleaning and disinfection, and a 5-step outbreak procedure.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eEditable 6-page IPC plan (Word .docx)\u003c\/li\u003e\n  \u003cli\u003eStandard precautions checklist\u003c\/li\u003e\n  \u003cli\u003eFive moments of hand hygiene reference\u003c\/li\u003e\n  \u003cli\u003ePPE-by-activity table\u003c\/li\u003e\n  \u003cli\u003eCleaning and disinfection guidance\u003c\/li\u003e\n  \u003cli\u003e5-step outbreak procedure\u003c\/li\u003e\n  \u003cli\u003eTraining requirements\u003c\/li\u003e\n  \u003cli\u003eClinical review recommendation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"background-color:#F0DCC9;padding:12px;border-radius:4px;\"\u003e\u003cstrong\u003eImportant:\u003c\/strong\u003e Clinical sign-off recommended — registered nurse or infection control practitioner review.\u003c\/p\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Does this need clinical review before I use it?\u003c\/strong\u003e\u003cbr\u003eA. Recommended. The plan covers general principles soundly, but a registered nurse or infection control practitioner can tailor it to your specific service ($200–$500 for review).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (6 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376340791,"sku":"KS-15","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/KS-15_Infection_Prevention_Control_Plan_67d7ac4d-37a7-405e-8528-795f11084144.png?v=1779607925"},{"product_id":"per-home-evacuation-plan","title":"Per-Home Evacuation Plan","description":"\u003cp\u003e\u003cstrong\u003eOne page per SIL or STA address — printed, laminated, posted on the wall.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePer-home evacuation plans sit alongside the whole-of-business Emergency \u0026amp; Disaster Plan. Each one is specific to ONE address. Print it, laminate it, post it visibly — it's what a worker glances at when the smoke alarm goes off at 3am.\u003c\/p\u003e\n\u003cp\u003eIncludes property details, emergency contacts, evacuation routes (primary and secondary), participant-specific evacuation needs, and what to grab on the way out.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eEditable 3-page evacuation plan (Word .docx)\u003c\/li\u003e\n  \u003cli\u003eProperty and people details\u003c\/li\u003e\n  \u003cli\u003eEmergency contacts list\u003c\/li\u003e\n  \u003cli\u003eEvacuation routes section\u003c\/li\u003e\n  \u003cli\u003eParticipant-specific needs table\u003c\/li\u003e\n  \u003cli\u003ePost-evacuation accountability\u003c\/li\u003e\n  \u003cli\u003eSign-off and review cycle\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Is one plan enough or do I need one per home?\u003c\/strong\u003e\u003cbr\u003eA. ONE PER HOME. Different settings have different layouts, different muster points, different participants. Generic plans don't help when the alarm goes off.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (3 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376373559,"sku":"KS-17","price":37.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/KS-17_Per_Home_Evacuation_Plan_40b21549-cf79-434d-9cbf-0587cd30359b.png?v=1778997801"},{"product_id":"bushfire-plan","title":"Bushfire Plan","description":"\u003cp\u003e\u003cstrong\u003ePreparation, response and recovery for bushfire-affected settings — critical for QLD, NSW, VIC providers.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBushfires are a serious risk in much of Australia. For providers in fire-prone regions, a bushfire plan is required by the Practice Standards as part of emergency planning. This plan covers preparation through to recovery, with specific considerations for participants who may be more vulnerable during evacuations.\u003c\/p\u003e\n\u003cp\u003eIncludes activation triggers, pre-season preparation checklist, daily checks on high fire-risk days, evacuation decision framework (leave early), evacuation procedure, the 'go bag' contents, and post-fire debrief.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eEditable 5-page bushfire plan (Word .docx)\u003c\/li\u003e\n  \u003cli\u003eActivation triggers list\u003c\/li\u003e\n  \u003cli\u003ePre-season preparation checklist (annual)\u003c\/li\u003e\n  \u003cli\u003eDaily checks for high fire-risk days\u003c\/li\u003e\n  \u003cli\u003eLeave-early decision framework\u003c\/li\u003e\n  \u003cli\u003eStep-by-step evacuation procedure\u003c\/li\u003e\n  \u003cli\u003eGo-bag contents list\u003c\/li\u003e\n  \u003cli\u003ePost-fire recovery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Do I need this if I'm in a coastal\/urban area with low fire risk?\u003c\/strong\u003e\u003cbr\u003eA. Lower priority. Climate change is changing risk patterns — even traditionally low-risk areas may have a bushfire planning need. Use judgement.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (5 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376406327,"sku":"KS-18","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/KS-18_Bushfire_Plan_580232c3-d374-4854-92c2-e17dd876c48e.png?v=1779607986"},{"product_id":"hot-weather-plan","title":"Hot Weather Plan","description":"\u003cp\u003e\u003cstrong\u003eHeat management for SIL homes — hydration, cooling, signs of heat illness.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHot weather is dangerous for vulnerable people — especially those on certain medications, with mobility limitations, or who can't independently regulate their environment. Heat illness escalates fast and is preventable with good planning.\u003c\/p\u003e\n\u003cp\u003eThis plan covers daily checks during hot weather, participant-level vulnerability assessment, hydration tracking, signs of heat illness (exhaustion vs stroke), and post-event review. Especially relevant for Queensland and Northern Australia.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eEditable 4-page hot weather plan (Word .docx)\u003c\/li\u003e\n  \u003cli\u003eActivation triggers (temperature, warnings)\u003c\/li\u003e\n  \u003cli\u003eDaily checks during hot weather\u003c\/li\u003e\n  \u003cli\u003eParticipant vulnerability factors list\u003c\/li\u003e\n  \u003cli\u003eHydration tracking framework\u003c\/li\u003e\n  \u003cli\u003eHeat illness signs reference (exhaustion vs stroke)\u003c\/li\u003e\n  \u003cli\u003ePost-event review\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Is this just relevant for Queensland?\u003c\/strong\u003e\u003cbr\u003eA. QLD, NT and Northern Australia most, but heatwaves now affect every Australian state. Worth having even in temperate regions.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (4 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376439095,"sku":"KS-20","price":27.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/KS-20_Hot_Weather_Plan_aab643ff-c542-4ae7-802b-eaf91b855a98.png?v=1779607926"},{"product_id":"governance-framework-pack","title":"Governance Framework Pack","description":"\u003cp\u003e\u003cstrong\u003eThe complete governance layer for a small provider — chart, delegations, decision framework, meeting agenda.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eEven for a small service, having a governance framework written down clarifies responsibility, speeds up decisions, and gives auditors confidence. This pack covers all four documents that build the governance layer.\u003c\/p\u003e\n\u003cp\u003eIncludes the Organisational Chart template (who's who), Delegations of Authority (which decisions sit at which level), the Decision-Making Framework (how decisions actually move), and the standing Governance Meeting Agenda.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eOrganisational Chart Template\u003c\/li\u003e\n  \u003cli\u003eDelegations of Authority\u003c\/li\u003e\n  \u003cli\u003eDecision-Making Framework\u003c\/li\u003e\n  \u003cli\u003eGovernance Meeting Agenda\u003c\/li\u003e\n  \u003cli\u003eWelcome README explaining the pack\u003c\/li\u003e\n  \u003cli\u003eAll editable Word (.docx) files\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Is this overkill for a sole trader?\u003c\/strong\u003e\u003cbr\u003eA. The chart and meeting agenda are less critical for a sole trader, but the delegations and decision framework still help — they force you to articulate how you decide things.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. All four as Word (.docx) files.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Pack of 4 + README\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376471863,"sku":"RT-01","price":97.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/RT-01_Governance_Framework_Pack_95e29e16-eaeb-4553-b558-ac7c1c851f2b.png?v=1778997616"},{"product_id":"quality-management-plan","title":"Quality Management Plan","description":"\u003cp\u003e\u003cstrong\u003eHow we measure, improve and sustain quality across the service.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Practice Standards require a quality management system that's proportionate to your size. For a small provider this doesn't mean an enormous QMS — it means a clear, documented approach to how you measure quality, how you act on what you find, and how you keep doing better.\u003c\/p\u003e\n\u003cp\u003eIncludes the four-pillar quality framework, nine quality indicators you'll track, the internal audit cycle (monthly, quarterly, annual), how findings flow into action, and the reporting cycle.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eEditable 6-page Quality Management Plan (Word .docx)\u003c\/li\u003e\n  \u003cli\u003eFour-pillar quality framework\u003c\/li\u003e\n  \u003cli\u003e9 quality indicators with measurement approach\u003c\/li\u003e\n  \u003cli\u003eInternal audit cycle (monthly, quarterly, annual)\u003c\/li\u003e\n  \u003cli\u003eRoles and responsibilities table\u003c\/li\u003e\n  \u003cli\u003eReporting cycle\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How is this different from the Continuous Improvement Register?\u003c\/strong\u003e\u003cbr\u003eA. The CI Register captures specific entries — this Plan is the system inside which the Register operates. You need both.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (6 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376504631,"sku":"RT-03","price":57.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/RT-03_Quality_Management_Plan_64312a87-eaac-435e-b46c-e84e40471aee.png?v=1778997589"},{"product_id":"records-retention-schedule","title":"Records Retention Schedule","description":"\u003cp\u003e\u003cstrong\u003eWhat records to keep, how long, where — categorised across participant, worker, business.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDifferent records have different legal retention requirements. Keeping things too long creates privacy risk; disposing too early creates audit and legal risk. This schedule lists the records an NDIS provider holds, the minimum period each must be retained, and the source of the obligation.\u003c\/p\u003e\n\u003cp\u003eCategorised across participant records, worker records, and business records. Plus a section on how to dispose of records securely.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eEditable 5-page retention schedule (Word .docx)\u003c\/li\u003e\n  \u003cli\u003eParticipant records section (10 record types)\u003c\/li\u003e\n  \u003cli\u003eWorker records section (9 record types)\u003c\/li\u003e\n  \u003cli\u003eBusiness records section (9 record types)\u003c\/li\u003e\n  \u003cli\u003eSecure disposal procedures\u003c\/li\u003e\n  \u003cli\u003eCross-reference to Document Control Register\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Are the retention periods state-specific?\u003c\/strong\u003e\u003cbr\u003eA. Mostly federal, but some state regulations differ. Where they do, retain for the LONGER period. State-specific notes flagged.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (5 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376537399,"sku":"RT-06","price":27.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/RT-06_Records_Retention_Schedule_5007466f-1637-4ff4-806a-e13178bb358a.png?v=1779607986"},{"product_id":"hr-recruitment-policy","title":"HR \u0026 Recruitment Policy","description":"\u003cp\u003e\u003cstrong\u003eHow we attract, select, screen and onboard the right people.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis policy describes how you recruit and onboard workers. Sets the values, the process, and the standards. Sits alongside the Worker Onboarding Pack (which is the operational tools) and the Worker Code of Conduct.\u003c\/p\u003e\n\u003cp\u003eCovers 7-step recruitment process from defining the role to onboarding, equal opportunity, probation, and records management. The standing policy that backs every hire.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eEditable 5-page HR policy (Word .docx)\u003c\/li\u003e\n  \u003cli\u003eValues in recruitment\u003c\/li\u003e\n  \u003cli\u003e7-step recruitment process\u003c\/li\u003e\n  \u003cli\u003eEqual opportunity statement\u003c\/li\u003e\n  \u003cli\u003eProbation framework\u003c\/li\u003e\n  \u003cli\u003eRecords management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Do I need both this AND the Worker Onboarding Pack?\u003c\/strong\u003e\u003cbr\u003eA. Yes for full coverage. This is the policy; the Onboarding Pack is the operational tools.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (5 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376570167,"sku":"RT-08","price":57.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/RT-08_HR_Recruitment_Policy_94c0fe97-22dc-4b92-a40d-2f44067b789b.png?v=1779607985"},{"product_id":"performance-management-framework","title":"Performance Management Framework","description":"\u003cp\u003e\u003cstrong\u003eFrom probation through to annual review — four documents that take a worker through the full performance cycle.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePerformance management for small providers shouldn't feel like a corporate exercise. This framework structures it across four moments: probation review, quarterly check-in, annual review, and development plan. Each one is focused, brief, and warm.\u003c\/p\u003e\n\u003cp\u003eUsed together they build evidence that performance is being actively managed — which auditors look for, and which protects you legally if a performance issue ever becomes a Fair Work matter.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eProbation Review template\u003c\/li\u003e\n  \u003cli\u003eQuarterly Check-in template\u003c\/li\u003e\n  \u003cli\u003eAnnual Performance Review template\u003c\/li\u003e\n  \u003cli\u003eDevelopment Plan template\u003c\/li\u003e\n  \u003cli\u003eWelcome README explaining the pack\u003c\/li\u003e\n  \u003cli\u003eAll editable Word (.docx) files\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Does this cover underperformance management?\u003c\/strong\u003e\u003cbr\u003eA. The Annual Review surfaces underperformance, but a Performance Improvement Plan (PIP) for serious underperformance is a separate document — get HR advice.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. All four as Word (.docx) files.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Pack of 4 + README\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160376602935,"sku":"RT-09","price":97.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/RT-09_Performance_Management_Framework_5db84454-e02d-44de-81b2-c0a5e3c7dcb7.png?v=1778997476"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/collections\/02_Individual_Templates-3126066.png?v=1779607810","url":"https:\/\/www.northformhealth.com.au\/collections\/individual-templates.oembed","provider":"Northform Health","version":"1.0","type":"link"}