{"title":"Collection 1","description":"","products":[{"product_id":"worker-code-of-conduct","title":"Worker Code of Conduct","description":"\u003cp\u003e\u003cstrong\u003eThe conduct policy every NDIS worker signs — in plain language, aligned to the 8 obligations of the NDIS Code of Conduct.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Worker Code of Conduct is the document every NDIS worker signs on Day 1 and annually thereafter. It translates the 8 obligations of the NDIS Code of Conduct into your business's expectations — written in plain language so it actually gets read.\u003c\/p\u003e\n\u003cp\u003eBuilt for small NDIS providers who want a clean, audit-ready policy without paying a consultant $500–$2,000 to write one from scratch. Adapt it in 20 minutes to fit your service, hand to every worker on induction, and you've ticked one of the most-asked boxes in any audit.\u003c\/p\u003e\n\u003cp\u003eIncludes a clear scope section, six principles, ten concrete commitments, a roles and responsibilities table, and a version control block. Every field uses [your business name] placeholders so customising is a 5-minute job. Pairs with the Worker Code of Conduct Acknowledgement Form in the Worker Onboarding Pack.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eFull Worker Code of Conduct policy (5 pages, editable .docx)\u003c\/li\u003e\n  \u003cli\u003ePurpose and scope sections aligned to NDIS Code of Conduct\u003c\/li\u003e\n  \u003cli\u003eSix guiding principles in plain language\u003c\/li\u003e\n  \u003cli\u003eTen concrete behavioural commitments\u003c\/li\u003e\n  \u003cli\u003eRoles and responsibilities table\u003c\/li\u003e\n  \u003cli\u003eVersion control and approval block\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Rights \u0026amp; Responsibilities, HR Management)\u003c\/li\u003e\n  \u003cli\u003eFriendly 'how to use' walkthrough\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. What format is this?\u003c\/strong\u003e\u003cbr\u003eA. Microsoft Word (.docx). Fully editable. Opens in Word, Pages, Google Docs.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Is this affiliated with the NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. We're not affiliated with the NDIS Quality and Safeguards Commission. This is a starting-point template — you adapt it for your service.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Can I customise it?\u003c\/strong\u003e\u003cbr\u003eA. Every field uses [your business name] placeholders. You'll spend about 20 minutes making it yours.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Do I get updates?\u003c\/strong\u003e\u003cbr\u003eA. One-time purchase. Check the catalogue periodically for updated versions when regulations change.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Digital downloads are non-refundable once accessed. If the file won't open, message us within 7 days and we'll replace it.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (5 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160374931767,"sku":"SO-01","price":37.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SO-01_Worker_Code_of_Conduct_81a3c1e0-0311-43b0-a12b-ceb485fc398f.png?v=1779607925"},{"product_id":"conflict-of-interest-declaration","title":"Conflict of Interest Declaration","description":"\u003cp\u003e\u003cstrong\u003eThe 1-page declaration every worker, contractor and director fills in annually — with 10 specific scenarios pre-listed.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eA simple, clean Conflict of Interest Declaration form. Every worker, contractor, director and volunteer signs one on engagement and again annually. Even 'nil' declarations get filed — auditors look for completeness more than they look for declarations.\u003c\/p\u003e\n\u003cp\u003eIncludes 10 specific conflict scenarios pre-listed (personal relationships, financial interests, gifts, secondary employment, referrals to family-owned services, board roles in related organisations, and more) so workers don't miss a conflict because they didn't know what counted. Manager review section and next-due tracking built in.\u003c\/p\u003e\n\u003cp\u003ePairs with the Conflict of Interest Policy in the Foundation Policies Pack — that's the principles, this is the sign-off.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e1-page declaration form (editable .docx)\u003c\/li\u003e\n  \u003cli\u003e10 pre-listed conflict scenarios with checkboxes\u003c\/li\u003e\n  \u003cli\u003eFree-text 'tell us more' section for declared items\u003c\/li\u003e\n  \u003cli\u003eWorker commitment statement\u003c\/li\u003e\n  \u003cli\u003eManager review section\u003c\/li\u003e\n  \u003cli\u003eNext declaration due tracker\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Governance)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How often should workers complete this?\u003c\/strong\u003e\u003cbr\u003eA. On engagement (Day 1), then every 12 months, plus any time something changes.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. What about directors and contractors?\u003c\/strong\u003e\u003cbr\u003eA. Same form, same cadence. The Practice Standards expect declarations from everyone making decisions on behalf of the organisation.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx). Adapt to your business.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. We're an independent template publisher. Not legal advice.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Digital downloads non-refundable. File replacement available if it won't open.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (2 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160374964535,"sku":"SO-02","price":27.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SO-02_Conflict_of_Interest_Declaration_539a59fb-bc5e-463d-a66c-73320ce22992.png?v=1779607925"},{"product_id":"foundation-policies-pack","title":"Foundation Policies Pack","description":"\u003cp\u003e\u003cstrong\u003eEvery essential foundation policy a new NDIS provider needs — eight separate, signable, audit-ready policies in plain language.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe complete set of foundation policies a new NDIS provider needs to be operational. Eight separate policies, each 4–6 pages, mapped to the NDIS Practice Standards and written in plain language. Not a single 60-page document — eight focused policies you can use individually, or as a complete set.\u003c\/p\u003e\n\u003cp\u003eCovers Worker Code of Conduct, Privacy \u0026amp; Confidentiality, Anti-Discrimination \u0026amp; Equal Opportunity, Workplace Health \u0026amp; Safety, Communication \u0026amp; Engagement, Dignity of Risk \u0026amp; Supported Decision-Making, Conflict of Interest, and Cultural Safety. Each policy uses [your business name] placeholders for fast customisation.\u003c\/p\u003e\n\u003cp\u003eDesigned for sole-trader and small NDIS providers who want a clean policy library without paying a consultant $1,500+ to write one. Two sittings of two hours each gets you a complete, signed-off set.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eWorker Code of Conduct policy\u003c\/li\u003e\n  \u003cli\u003ePrivacy \u0026amp; Confidentiality policy\u003c\/li\u003e\n  \u003cli\u003eAnti-Discrimination \u0026amp; Equal Opportunity policy\u003c\/li\u003e\n  \u003cli\u003eWorkplace Health \u0026amp; Safety policy\u003c\/li\u003e\n  \u003cli\u003eCommunication \u0026amp; Engagement policy\u003c\/li\u003e\n  \u003cli\u003eDignity of Risk \u0026amp; Supported Decision-Making policy\u003c\/li\u003e\n  \u003cli\u003eConflict of Interest policy\u003c\/li\u003e\n  \u003cli\u003eCultural Safety policy\u003c\/li\u003e\n  \u003cli\u003eWelcome README with recommended workflow\u003c\/li\u003e\n  \u003cli\u003eAll editable Word (.docx) files\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Why eight separate files instead of one big policy manual?\u003c\/strong\u003e\u003cbr\u003eA. Auditors prefer it. Workers actually read shorter focused documents. And it's easier to update one policy than re-issue a 60-page tome.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Does this replace a Risk Management or Quality policy?\u003c\/strong\u003e\u003cbr\u003eA. No. The pack covers foundational policies; risk and quality are separate operational documents (Risk Assessment, Continuous Improvement Register, Quality Management Plan).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, all eight as Word .docx files. Customise in 2–4 hours total.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent template publisher. Not legal advice. Adapt for your service and have a lawyer review if budget allows.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Digital downloads non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Pack of 8 policies + README (9 files)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160374997303,"sku":"SO-03","price":147.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SO-03_Foundation_Policies_Pack_6160fe34-bbcb-4224-acfb-847b4bd677ef.png?v=1779607985"},{"product_id":"practice-standards-self-audit","title":"Practice Standards Self-Audit","description":"\u003cp\u003e\u003cstrong\u003eAudit yourself against every NDIS Practice Standard outcome before an external auditor does.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe full Core Module self-audit. Every outcome an NDIS auditor will check — pre-listed with status, evidence, location and corrective action columns. Use it 60–90 days before an external audit and you'll know exactly where the gaps are.\u003c\/p\u003e\n\u003cp\u003eCovers Rights \u0026amp; Responsibilities (5 outcomes), Provider Governance \u0026amp; Operational Management (9 outcomes), Provision of Supports (5 outcomes), and Provision of Supports Environment (5 outcomes). Plus a section 0 that captures registration group, audit type, target submission date and approved auditor.\u003c\/p\u003e\n\u003cp\u003eBuilt so a provider with no audit experience can work through it across two sittings. Each item has tick-box status (In place \/ Partly \/ Not yet) and prompts for evidence document and folder location.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eSection 0: Registration setup (groups, audit type, auditor)\u003c\/li\u003e\n  \u003cli\u003eSection 1: Rights \u0026amp; Responsibilities (5 audit items)\u003c\/li\u003e\n  \u003cli\u003eSection 2: Governance \u0026amp; Operational Management (9 sub-sections, 40+ audit items)\u003c\/li\u003e\n  \u003cli\u003eSection 3: Provision of Supports (5 sub-sections)\u003c\/li\u003e\n  \u003cli\u003eSection 4: Provision of Supports Environment (5 sub-sections)\u003c\/li\u003e\n  \u003cli\u003eSection 5: Audit Evidence Map summary\u003c\/li\u003e\n  \u003cli\u003eSection 6: Summary, priority gaps, target re-audit date\u003c\/li\u003e\n  \u003cli\u003eEditable .docx format\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Is this all 24 Core Module outcomes?\u003c\/strong\u003e\u003cbr\u003eA. Yes. Every Core Module outcome from the NDIS Practice Standards is pre-listed. Supplementary modules (SIL, behaviour support, high-intensity) are mentioned but not detailed — those come in separate products.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How long does it take to complete?\u003c\/strong\u003e\u003cbr\u003eA. Allow 2–4 hours across two sittings. Don't try in one — you'll be opening lots of policy folders.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Is this what auditors use?\u003c\/strong\u003e\u003cbr\u003eA. Auditors use their own structured tools, but this self-audit covers exactly what they ask. If you can tick 'in place' across most items with evidence, you're substantially audit-ready.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, Word .docx. Save one copy per audit cycle.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (12+ pages, long-form)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375030071,"sku":"SO-05","price":67.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SO-05_Practice_Standards_Self_Audit_6cfdd77e-4013-46db-9ae0-cc5aa8b4d2a6.png?v=1778999133"},{"product_id":"mandatory-registration-prep-pack","title":"Mandatory Registration Prep Pack","description":"\u003cp\u003e\u003cstrong\u003eStep-by-step prep for SIL and platform providers preparing for mandatory registration from 1 July 2026.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBuilt specifically for SIL and platform providers preparing for mandatory registration commencing 1 July 2026. Five focused documents that take you from 'we're going to register' through to 'the audit is done' — with clear timelines, evidence checklists, and the actual application questions to draft offline.\u003c\/p\u003e\n\u003cp\u003eIncludes the Master Registration Roadmap (seven stages across 3–6 months), the Registration Application Workbook (every portal question with prompts), Practice Standards Mapping by Registration Group (which modules apply to your scope), the Auditor Selection Brief (use it to get comparable quotes from 3 approved auditors), and the Day-of-Audit Survival Sheet (the practical checklist for audit day).\u003c\/p\u003e\n\u003cp\u003eMost useful 90–180 days before your target audit. Pair with the Practice Standards Self-Audit for a complete registration-prep stack.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eMaster Registration Roadmap (7 stages, week-by-week)\u003c\/li\u003e\n  \u003cli\u003eRegistration Application Workbook (every portal question, with answer prompts)\u003c\/li\u003e\n  \u003cli\u003ePractice Standards Mapping by Registration Group\u003c\/li\u003e\n  \u003cli\u003eAuditor Selection Brief (templated email to send approved auditors)\u003c\/li\u003e\n  \u003cli\u003eDay-of-Audit Survival Sheet (printable, tick-as-you-go)\u003c\/li\u003e\n  \u003cli\u003eWelcome README with recommended sequence\u003c\/li\u003e\n  \u003cli\u003eAll editable Word (.docx) files\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Is this for SIL providers only?\u003c\/strong\u003e\u003cbr\u003eA. It's especially relevant for SIL and platform providers facing the 1 July 2026 mandatory registration. The roadmap, workbook and audit prep apply to ANY provider preparing for registration or re-registration.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. What about the 2027 expansion?\u003c\/strong\u003e\u003cbr\u003eA. From July 2027, mandatory registration expands to personal care and daily living supports. This pack still applies — only the timing changes.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How current is the content?\u003c\/strong\u003e\u003cbr\u003eA. Reflects the 1 July 2026 commencement for SIL\/platform providers. We don't update purchased copies automatically — verify dates against the current NDIS Commission guidance before submitting.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent. Not legal advice.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Pack of 5 + README (6 files)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375062839,"sku":"SO-06","price":147.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SO-06_Mandatory_Registration_Prep_Pack_d69cce25-ef40-4205-999a-9b2117bd0767.png?v=1778999319"},{"product_id":"worker-onboarding-pack","title":"Worker Onboarding Pack","description":"\u003cp\u003e\u003cstrong\u003eHire someone, induct them properly, never lose track of training — six documents that walk you through every step.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eFrom offer letter to fully active worker in 4 weeks — without missing a Practice Standards box. Six documents that map cleanly to the Human Resource Management outcome and the NDIS Worker Orientation Module requirement.\u003c\/p\u003e\n\u003cp\u003eIncludes the Master Onboarding Checklist (the 5-stage workflow), Position Description Template (reusable across roles), Pre-Employment Screening Tracker (one per worker — NDIS Worker Screening, WWCC, ID, references, qualifications, with a built-in expiry tracker), Worker Induction Programme (structured 4-week induction), Worker Training Register (mandatory + participant-specific + PD), and Code of Conduct Acknowledgement Form (Day 1 sign-off).\u003c\/p\u003e\n\u003cp\u003eBuilt so a small provider can recruit, screen, induct and track training without needing an HR system.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eWorker Onboarding Checklist (5 stages from offer to probation review)\u003c\/li\u003e\n  \u003cli\u003ePosition Description Template (reusable per role)\u003c\/li\u003e\n  \u003cli\u003ePre-Employment Screening Tracker (one per worker, with renewal tracker)\u003c\/li\u003e\n  \u003cli\u003eWorker Induction Programme (4-week structured induction)\u003c\/li\u003e\n  \u003cli\u003eWorker Training Register (mandatory, participant-specific, PD)\u003c\/li\u003e\n  \u003cli\u003eCode of Conduct Acknowledgement Form\u003c\/li\u003e\n  \u003cli\u003eWelcome README with recommended workflow\u003c\/li\u003e\n  \u003cli\u003eAll editable Word (.docx) files\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Do I need both this AND the Foundation Policies Pack?\u003c\/strong\u003e\u003cbr\u003eA. Yes for full coverage. Foundation Policies = the rules. Worker Onboarding = how new workers actually get hired and inducted. They reference each other.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Does this cover performance management?\u003c\/strong\u003e\u003cbr\u003eA. Onboarding only — through probation. Performance management framework is a separate product (RT-09).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Editable?\u003c\/strong\u003e\u003cbr\u003eA. Yes, all six as Word .docx files.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent. Not legal advice.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Pack of 6 + README (7 files)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375095607,"sku":"SO-09","price":97.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SO-09_Worker_Onboarding_Pack_5e5402ba-be74-40c3-95c1-da89debcba43.png?v=1779607925"},{"product_id":"cultural-safety-statement","title":"Cultural Safety Statement","description":"\u003cp\u003e\u003cstrong\u003eThe public-facing cultural safety statement — for your website, service agreement, and shared spaces.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCultural safety is defined by the person receiving the service, not the person delivering it. This is the participant-facing version of cultural commitment — shorter and more declarative than the internal Cultural Safety Policy in the Foundation Policies Pack.\u003c\/p\u003e\n\u003cp\u003eIncludes Acknowledgement of Country, named commitments covering Aboriginal and Torres Strait Islander, CALD and LGBTIQ+ participants, and 'what this looks like in practice' section. Designed to be displayed on your website, in your office, and as a section in your participant onboarding pack.\u003c\/p\u003e\n\u003cp\u003ePairs with the internal Cultural Safety Policy (Foundation Policies Pack, document 08).\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e3-page Cultural Safety Statement (editable .docx)\u003c\/li\u003e\n  \u003cli\u003eAcknowledgement of Country section\u003c\/li\u003e\n  \u003cli\u003eNamed commitments to specific populations\u003c\/li\u003e\n  \u003cli\u003eWhat this looks like in practice section\u003c\/li\u003e\n  \u003cli\u003eFeedback pathway\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Individual Values \u0026amp; Beliefs)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. How is this different from the Cultural Safety Policy in Foundation Policies?\u003c\/strong\u003e\u003cbr\u003eA. The internal policy (Foundation Policies, doc 08) describes how workers act day-to-day. This statement is the public-facing commitment shown to participants and the wider community. Both are needed for a complete approach.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (3 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375914807,"sku":"SO-04","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SO-04_Cultural_Safety_Statement_03953eb1-751c-4d97-89c3-28c5a2085404.png?v=1778998236"},{"product_id":"worker-induction-welcome-letter","title":"Worker Induction Welcome Letter","description":"\u003cp\u003e\u003cstrong\u003eThe warm Day-1 letter every new worker receives.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eSend this to every new worker the week before they start. Sets the tone, gives them the logistics for Day 1, and makes them feel like a person rather than a payroll number. Tiny thing, big difference for worker retention.\u003c\/p\u003e\n\u003cp\u003eIncludes Day 1 logistics, week 1 expectations, and a clear contact for anything they're unsure about. Written warmly without being saccharine. Pairs with the Worker Onboarding Pack.\u003c\/p\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003eEditable 2-page welcome letter (Word .docx)\u003c\/li\u003e\n  \u003cli\u003eDay 1 logistics section\u003c\/li\u003e\n  \u003cli\u003eWeek 1 overview\u003c\/li\u003e\n  \u003cli\u003eContact for questions\u003c\/li\u003e\n  \u003cli\u003ePractice Standards reference (Human Resource Management)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFAQs\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Is this just a generic welcome letter?\u003c\/strong\u003e\u003cbr\u003eA. No — it's specifically designed for NDIS provider induction. Sets expectations around training, screening, and the participant-centred approach.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Format?\u003c\/strong\u003e\u003cbr\u003eA. Editable Word (.docx).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Affiliated with NDIS Commission?\u003c\/strong\u003e\u003cbr\u003eA. No. Independent.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ. Refund policy?\u003c\/strong\u003e\u003cbr\u003eA. Non-refundable once accessed.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: Single .docx (2 pages)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eTemplate by Northform Health. Not legal, regulatory or clinical advice. Not affiliated with the NDIS Quality and Safeguards Commission. Single-user licence. Digital downloads are non-refundable once accessed.\u003c\/em\u003e\u003c\/p\u003e","brand":"Northform Health","offers":[{"title":"Default Title","offer_id":52160375947575,"sku":"SO-11","price":27.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0991\/3427\/5895\/files\/SO-11_Worker_Induction_Welcome_Letter_32af8810-7ba7-4eda-ad19-510c7a4518f9.png?v=1779607986"}],"url":"https:\/\/www.northformhealth.com.au\/collections\/collection-1.oembed","provider":"Northform Health","version":"1.0","type":"link"}